Successful University, Satisfied Employees
Conscious as we are of our responsibilities towards our university and our employees, we have established the following guiding principles. These outline our understanding of our duties within the university, provide us with a clear focus, and embed our commitment to transform our ideals into genuine practice.
Research and teaching.
The university administration provides the operational resources and the organisational opportunities for carrying out the core duties of research and teaching. We translate the strategic goals of the University Board into practice.
We derive our functional goals directly from those of the university; we formulate and communicate our goals and ensure their realisation. We actively shape service-driven collaboration, and we provide expert solution-oriented advice in line with our norms and standards.
We support the efficient completion of duties through thorough organisation, clear responsibilities and transparent processes. We are systematically expanding the use of IT. We continually review our duties to ensure they are meaningful and feasible, and we seek out avenues for ongoing improvement. We set priorities and determine the required resource commitments. We use feedback processes to ensure division of labour and task completion , and we note the consequences of these practices in other areas of responsibility. We define quality targets for our work, and we continually review and assess our results to measure our performance against our goals.
Leading with commitment and dedication.
As the executive team, we are responsible for the performance of the administration. We direct and shape the relationships and processes that make collaboration possible. Leading by example with commitment and dedication fosters motivation. We consult with other executive teams, and we support each other in the completion of our duties. We continually aim to improve on our competencies, reflect on our leadership practices, undertake further training, and refer to the advice and feedback of our employees.
Practicing respectful and appreciative leadership.
We are appreciative of and respectful towards our employees. We protect their rights and help build their reputations. We respect their competencies, experience and creativity. We acknowledge that the diversity among our employees is a great asset. We aim to meet our employees’ needs by allocating them suitable projects and assignments. We provide employees with timely feedback about their work and we provide recognition for good performance. We offer constructive guidance to address mistakes and utilise both types of feedback for our mutual learning and development.
Information and involvement.
We actively offer our employees regular, timely, and comprehensive information about everything that affects their duties and their teams. We conduct regular meetings to increase employee participation, and we foster two-way information flows to ensure that employees can contribute their knowledge to planning and decision processes.
Trustworthiness is part of our assignment strategy: we ensure that employees have the necessary autonomy to carry out their duties, and we grant them clear decision-making authority. We incorporate clear, transparent, and binding agreements into our decision-making processes
We create opportunities for our employees to enhance their potential, contribute competencies, and learn new skills both on-the-job and through suitable training. We support performance-based pay and professional development.
We consider the needs of our employees and strive to be a family-friendly employer.
We are aware of the stresses our employees may face. This is why we continuously strive to provide a positive working environment and accept our share of the responsibility for the health and wellbeing of our employees.
We count on our staff.
It is our goal that everyone—executives and employees alike—should feel jointly responsible for our working environment and our success. We rely on everyone’s willingness to leverage their working practices, their personal behaviour, and mutual support to achieve our goals. Good leadership only happens when everyone works together. This is the case across all levels of hierarchy and departments. We count on everyone’s support and offer support to everyone.
Duisburg/Essen, January 2010
You can download these guiding principles in pdf-format.