• Automated Communication
• Social Media Communication
• Social Media Analytics
• Technology Acceptance

Articles in Journals

• Brachten, F., Brünker, F., Frick, N., Ross, B. & Stieglitz, S. (2020). On the Ability of Virtual Agents to decrease Cognitive Load – An experimental study. Information Systems and e-Business Management (ISEB). [doi]
• Röchert, D., Neubaum, G., Ross, B., Brachten, F. & Stieglitz, S. (2020). Opinion-based Homogeneity on YouTube. Combining Sentiment and Social Network Analysis. Computational Communication Research (CCR) 2(1).
• Ross, B., Pilz, L., Cabrera, B., Brachten, F., Neubaum, G. & Stieglitz, S. (2019). Are social bots a real threat? An agent-based model of the spiral of silence to analyse the impact of manipulative actors in social networks. European Journal of Information Systems (EJIS).
• Wilms, K., Brachten, F., Stieglitz, S. & Berthéle, D. (2019). Wissensaustausch in Unternehmen: Wahrnehmung von Enterprise Social Software als Tool für den Austausch von sicherheitsrelevantem Wissen. HMD Praxis der Wirtschaftsinformatik.

Conference Paper

• Hofeditz, L., Ehnis, C., Bunker, D., Brachten, F. & Stieglitz, S. (2019). Meaningful Use Of Social Bots? Possible Applications In Crisis Communication During Disasters. In: Proceedings of the 26th European Conference on Information Systems (ECIS).

• Stieglitz, S., Brachten, F. & Kissmer, T. (2018). Defining Bots in an Enterprise Context. In: Proceedings of the International Conference on Information Systems (ICIS), San Francisco, December 2018.

• Brachten, F., Mirbabaie, M., Stieglitz, S., Berger, O., Bludau, S. & Schrickel, K. (2018). Threat or Opportunity? - Examining Social Bots in Social Media Crisis Communication. In: Proceedings of the 29th Australasian Conference on Information Systems (ACIS).

• Strohmann, T., Fischer, S., Siemon, D., Brachten, F., Robra-Bissantz, S., Stieglitz, S. & Lattemann, C. (2018). Virtual Moderation Assistance- Creating Design Guidelines for Virtual Assistants Supporting Creative Workshops. In Proceedings of the 22nd Pacific Asia Conference on Information Systems (PACIS).

• Ross, B.; Brachten, F., Stieglitz, S., Wikström, P., Moon, B., Münch, F. & Bruns, A. (2018). Social Bots in a Commercial Context – A Case Study on Soundcloud. In Proceedings of the European Conference on Information Systems (ECIS), Portsmouth, June 2018.

• Bruns, A., Moon, B., Münch, F., Wikström, P., Stieglitz, S., Brachten, F. & Ross, B. (2018). Detecting Twitter Bots That Share SoundCloud Tracks. In: Proceedings of the 9th International Conference on Social Media and Society, Copenhagen, July 2018, pp. 251-255. [doi] [Presentation]

• Brachten, F., Stieglitz, S.,  Hofeditz, L., Kloppenburg, K. & Reimann, A. (2017). Strategies and Influence of Social Bots in a 2017 German state election. Proceedings of the 28th Australasian Conference on Information Systems (ACIS), Paper 207.

• Stieglitz, S., Brachten, F., Ross, B. & Jung, A. (2017). Do Social Bots Dream of Electric Sheep? A Categorisation of Social Media Bot Accounts. Proceedings of the 28th Australasian Conference on Information Systems (ACIS), Paper 206.

• Stieglitz S., Brachten F., Berthelé D., Schlaus M., Venetopoulou C. & Veutgen D. (2017). Do Social Bots (Still) Act Different to Humans? – Comparing Metrics of Social Bots with Those of Humans. In: Meiselwitz G. (eds) Social Computing and Social Media. Human Behavior. SCSM 2017. Lecture Notes in Computer Science (LNCS), vol 10282, Springer.

Conference Presentations

• Brachten, F., Stieglitz, S., Krajweski, J. (2018): Electronic word-of-mouth auf Instagram - Eine Untersuchung von wahrgenommenen Attributen und deren Wirkung auf Konsumenten. Poster presented at the Multi-Konferenz Wirtschaftsinformatik (MKWI) in Lüneburg, Germany.