Die Arbeitsgruppe bearbeitet die Gebiete Social Data Science (SDS) und Sociotechnical Systems (STS), die sich mit unterschiedlichen Facetten aus dem Zusammenspiel von Mensch und Technologie im Kontext der digitalen Transformation befassen.

Der Lehrstuhl ist in den Schwerpunkt Human-Centered Physical Systems der Fakultät Ingenieurwissenschaften an der Universität Duisburg-Essen sowie in das European Research Center for Information Systems (ERCIS) eingebunden.

Articles in Journals

• Stieglitz, S., Hofeditz, L., Brünker, F., Ehnis, C., Mirbabaie, M. & Ross, B. (2022). Design principles for conversational agents to support Emergency Management Agencies. International Journal of Information Management (IJIM), 63, 102469. (LINK/DOI - Open Access)
• Hofeditz, L., Clausen, S., Rieß, A., Mirbabaie, M., & Stieglitz, S. (2022). Applying XAI to an AI-based System for Candidate Management to Mitigate Bias and Discrimination in Hiring. Electronic Markets (ELMA). (forthcoming)
• Stieglitz, S. & Ross, B. (2022). The Impact of Social Media on Social Cohesion: A Double-Edged Sword. Media and Communication, 10(2), 104-107. (LINK/DOI - Open Access)
• Jung, A.-K., Stieglitz, S., Kissmer, T., Mirbabaie, M. & Kroll, T. (2022). Click me…! The influence of clickbait on user engagement in social media and the role of digital nudging. PLoS ONE 17(6). (LINK/DOI - Open Access)
• Mirbabaie, M., Stieglitz, S. & Brünker, F. (2022). Dynamics of convergence behaviour in social media crisis communication – a complexity perspective. Information Technology & People (ITP), 35(1), 232-258. (LINK/DOI)
• Mirbabaie, M., Stieglitz, S. & Marx, J. (2022). Digital Detox. Business and Informations Systems Engineering (BISE). (LINK/DOI - Open Access)
• Kapidzic, S., Neuberger, C., Frey, F., Stieglitz, S. & Mirbabaie, M. (2022): How News Websites Refer to Twitter: A Content Analysis of Twitter Sources in Journalism. Journalism Studies. (LINK/DOI - Open Access)
• Knoll, M. & Stieglitz, S. (2022). Augmented Reality und Virtual Reality. HMD 59, 1–5. (LINK/DOI - Open Access) 
• Knoll, M. & Stieglitz, S. (2022). Augmented Reality und Virtual Reality – Einsatz im Kontext von Arbeit, Forschung und Lehre. HMD 59, 6–22. (LINK/DOI - Open Access) 

Conference Papers

• Clausen, S., Marx, J., Mirbabaie, M. & Stieglitz, S. (2022). From Dark Patterns to Digital Sludging – Mapping the Ethical Debate on Controversial Persuasive System Design. Proceedings of the International Conference on Information Systems (ICIS), Paper 2151. (forthcoming)
• Brünker, F., Hofeditz, L., Basyurt, A. & Stieglitz, S. (2022). 'We're all in this together' - A Virtual World for Improving Knowledge Exchange and Social Interaction for Digital Work. Proceedings of the European Conference on Information Systems (ECIS). (forthcoming)
• Stieglitz, S., Basyurt, A. & Mirbabaie, M. (2022). SMART-Portal: A data tracking tool for research purposes from social media and news websites. Proceedings of the 55st Hawaii International Conference on System Sciences (HICSS). (LINK)
• Shahi, G., Clausen, S. & Stieglitz, S. (2022). Who shapes crisis communication on Twitter? An analysis of German influencers during the COVID-19 pandemic. Proceedings of the 55st Hawaii International Conference on System Sciences (HICSS). (LINK)
• Hofeditz, L., Harbring, M., Mirbabaie, M. & Stieglitz, S. (2022). Working with ELSA – How an Emotional Support Agent Builds Trust in Virtual Teams. Proceedings of the 55st Hawaii International Conference on System Sciences (HICSS). (LINK)
• Brünker, F., Marx, J., Mirbabaie, M. & Stieglitz, S. (2022). Oiling the ‘Tireless Selling-Machine’ – Exploring Requirements for the Deployment of Social Bots in Social Commerce. Proceedings of the 55st Hawaii International Conference on System Sciences (HICSS). (LINK)
• Basyurt, A., Fromm, J., Stieglitz, S. & Mirbabaie, M. (2022). Credibility of Cyber Threat Communication on Twitter – Expert Evaluation of Indicators for Automated Credibility Assessment. Proceedings of the International Conference on Wirtschaftsinformatik (WI2022), 2. (LINK)
• Clausen, S., Brünker, F., Jung, A.-K. & Stieglitz, S. (2022). The Impact of Signaling Commitment to Ethical AI on Organizational Attractiveness. Proceedings of the International Conference on Wirtschaftsinformatik (WI2022), 10. (LINK)
• Basyurt, A., Brünker, F., Stieglitz, S., Buhl, F., Neuberger, C. (2022). Development of social media opinion leaders during international periodic events. Proceedings of the Australasian Conference on Information Systems (ACIS) (LINK) (forthcoming)
• Brünker, F., Marx, J., Mirbabaie, M. & Stieglitz, S. (2022). ‘Botfluencers’ – The Impact of Social Bot Awareness and User Personality on Brand Opinion Formation. Proceedings of the Australasian Conference on Information Systems (ACIS). (forthcoming)
• Eyilmez, K., Basyurt, A., Stieglitz, S., Fuchss, C., Kaufhold,  M.A., Reuter, C. & Mirbabaie, M. (2022). A Design Science Artefact for Cyber Threat Detection and Actor Specific Communication. Proceedings of the Australasian Conference on Information Systems (ACIS). (forthcoming)

Edited Journal Issues

• Stieglitz, S. & Ross, B. (editors). Impact of Social Media on Social Cohesion, Media and Communication, Volume 10, Issue 2, 2022. (LINK/DOI, Complete issue, open access) 
• Knoll, M. & Stieglitz, S. (editors). Augmented & Virtual Reality. HMD  Praxis der Wirtschaftsinformatik, Volume 59, Issue 1, 2022. (LINK)

Book Section

• Stieglitz, S., Wiencierz, C. (2022). Digitalisierung, Big Data und soziale Medien als Rahmenbedingungen der Unternehmenskommunikation. In Zerfaß, A., Piwinger, M. & Röttger, U. (eds.), Handbuch Unternehmenskommunikation, pp 289-309, ISBN 978-3-658-22932-0.  (LINK/DOI) 

Reports (not peer-reviewed)

• Stieglitz, S., Zerfass, A., Ziegele, D., Clausen, S., & Berger, K. (2022). Communications Trend Radar 2022. Language awareness, closed communication, gigification, synthetic media & cybersecurity, Communication Insights, Issue 14. Academic Society for Management & Communication. (LINK/PDF). www.academic-society.net 
• Clausen, S., Stieglitz, S. & Wlonka, M. (2022). Steering behavior. The potential of digital nudging for corporate communications. Communication Insights, Issue 15. Academic Society for Management & Communication. www.academic-society.net

Articles in Journals

• Langley, D. van Doorn, J., Ng, I., Stieglitz, S., Lazovik, A. & Boonstra, A. (2021). The Internet of Everything: Smart things and their impact on business models. Journal of Business Research (JBR), 122, 853-863. (LINK/DOI - Open Access)
• Stieglitz, S., Mirbabaie, M., Möllmann, N.R.J. & Rzyski, J. (2021). Collaborating with Virtual Assistants in Organizations: Analyzing Social Loafing Tendencies and Responsibility Attribution. Information System Frontiers (ISF). (LINK/DOI - Open Access)
• Cabrera, B., Ross, B., Röchert, D. & Stieglitz, S. (2021). The Influence of Community Structure on Opinion Expression: An Agent-Based Model. Journal of Business Economics (JBEC). (LINK/DOI, PDF)
• Brachten, F., Kissmer, T. & Stieglitz, S. (2021). The Acceptance of Chatbots in an Enterprise Context – A survey study. International Journal of Information Management (IJIM), 60. (LINK/DOI)
• Mirbabaie, M., Stieglitz, S., Brünker, F., Hofeditz, L., Ross, B. & Frick, N. (2021). Understanding Collaboration with Virtual Assistants – The Role of Social Identity and the Extended Self. Business and Information Systems Engineering (BISE), 63, 21–37. (Link/DOI - Open Access / PDF)
• Leimeister, J.M., Stieglitz, S., Matzner, M., Kundisch, D., Flath, C. & Röglinger, M. (2021). Quo Vadis Conferences in the Business and Information Systems Engineering (BISE) Community After Covid. Business and Information Systems Engineering (BISE), 63, 741–749. (LINK/DOI - Open Access).
• Mirbabaie, M., Stieglitz, S. & Frick, N. (2021). Hybrid Intelligence in Hospitals - Towards a Research Agenda for Collaboration. Electronic Markets (ELMA), 31, 365–387. (Link/DOI - Open Access)
• Frick, N., Mirbabaie, M., Stieglitz, S. & Salomon, J. (2021). Maneuvering through the stormy seas of digital transformation: the impact of empowering leadership on the AI readiness of enterprises. Journal of Decision Systems (JDS), 30(2-3), 235-258. (LINK/DOI)
• Fromm, J., Eyilmez, K., Baßfeld, M., Majchrzak, T. & Stieglitz, S. (2021). Social Media Data in an Augmented Reality System for Situation Awareness Support in Emergency Control Rooms. Information Systems Frontiers (ISF). (LINK/DOI - Open Access, PDF)
• Mirbabaie, M., Hofeditz, L., Frick, N. & Stieglitz, S. (2021). Artificial intelligence in hospitals: providing a status quo of ethical considerations in academia to guide future research. AI & Society. (LINK/DOI)
• Fromm, J., Radianti, J., Wehking, C., Stieglitz, S., Majchrzak, T. & vom Brocke, J. (2021). More than experience? - On the unique opportunities of virtual reality to afford a holistic experiential learning cycle. The Internet and Higher Education, 50. (LINK/DOI) 
• Röchert, D., Shahi, G., Neubaum, G., Ross, B. & Stieglitz, S. (2021). The Networked Context of COVID-19 Misinformation: Informational Homogeneity on YouTube at the Beginning of the Pandemic. Online Social Networks and Media (OSNEM). (LINK/DOI)
• Röchert, D., Neubaum, G., Ross, B. & Stieglitz, S. (2021). Caught in a networked collusion? Homogeneity in conspiracy-related discussion networks on YouTube. Information Systems, Vol. 103, Article 101866. (LINK/DOI)
• Mirbabaie, M., Stieglitz, S. & Frick, N. (2021). Artificial Intelligence in Disease Diagnostics: A Critical Review and Classification on the Current State of Research Guiding Future Direction. Health and Technology (HEAL). (forthcoming)
• Mirbabaie, M., Ireti, A. & Stieglitz, S. (2021). Affording Twitter in Emergency Situations: The Occurrence of Rumor Sense-Making. Journal of Database Management (JDM), 32(2). (LINK/DOI)
• Frick, N., Wilms, K., Brachten, F., Hetjens, T., Stieglitz, S., Ross, B. (2021). The perceived surveillance of conversations through smart devices. Electronic Commerce Research and Applications (ECRA), 47. (LINK/DOI)

Conference Papers

• Marx, J., Stieglitz, S., Mirbabaie, M., Sauer, T. & Frowerk, J. (2021). The Identity of Born Virtual Organizations: Exploring the Role of ICT. Proceedings of the 42nd International Conference on Information Systems (ICIS). (forthcoming)
• Marx, J., Mirbabaie, M., Czonstke, C. & Stieglitz, S. (2021). Social Media Analytics and Corporate Crisis - A Case Study of Boeing's 737 MAX Crashes. Proceedings of the 29th European Conference on Information Systems (ECIS). (forthcoming)
• Hofeditz, L., Mirbabaie, M., Holstein, J. & Stieglitz, S. (2021). Do You Trust an AI-Journalist? A Credibility Analysis of News Content with AI-Authorship. Proceedings of the 29th European Conference on Information Systems (ECIS). (forthcoming)
• Radianti, J., Majchrzak, T., Fromm, J., Stieglitz, S. & vom Brocke, J. (2021). Virtual Reality Applications for Higher Educations: A Market Analysis. Proceedings of the 54st Hawaii International Conference on System Sciences (HICSS). (LINK/DOI)
• Basyurt, A.S., Marx, J., Stieglitz, S. & Mirbabaie, M. (2021). Designing a Social Media Analytics Dashboard for Government Agency Crisis Communications. Proceedings of the Australasian Conference on Information Systems (ACIS). (LINK/DOI - Open Access)

Edited books

• Ahlemann, F., Schütte, R., & Stieglitz, S. (2021). Innovation Through Information Systems, Vol. I-III. In: Lecture Notes in Information Systems and Organisation, Springer. (LINK)

Book sections

• Stieglitz, S. (2021). Social Media Analytics für Unternehmen und Behörden. In: Reuter, C. (Ed.), Sicherheitskritische Mensch-Computer-Interaktion (pp. 431-448), 2nd edition. Berlin: Springer.
• Kaufhold, M.-A., Fromm, J., Riebe, T., Mirbabaie, M., Kühn, P., Basyurt, A. S., Bayer, M., Stöttinger, M., Eyilmez, K., Möller, R., Fuchß, C., Stieglitz, S. & Reuter, C., (2021). CYWARN: Strategy and Technology Development for Cross-Platform Cyber Situational Awareness and Actor-Specific Cyber Threat Communication. In: Wienrich, C., Wintersberger, P. & Weyers, B. (Hrsg.), Mensch und Computer 2021 - Workshopband. Bonn: Gesellschaft für Informatik e.V. (LINK/DOI)

Reports (not peer-reviewed)

• Zerfaß, A., Stieglitz, S., Clausen, S., Ziegele, D., & Berger, K. (2021). Communications Trend Radar 2021. Denialism, Virtual Corporate Communications, Sustainable Communications, Digital Nudging & Voice Interaction (Communication Insights, Issue 10). Leipzig, Germany: Academic Society for Management & Communication. (LINK)
• Redlich, B., Lattemann, C., Gernreich, C., Fuchß, C., Rechtien, C., Siemon, D., Becker, F., Ksellmann, J., Fromm, J., Pöppelbuß, J., Sellhorn-Timm, L., Schaub, N., Schöne, N., Knop, S., Fischer, S., Stieglitz, S. & Robra-Bissantz, S. (2021). Design Thinking für industrienahe Dienstleister – Was ein analoges und digitales DETHIS-Verfahren mit und für KMU leisten kann. In Beverungen, D. Schumann, J., Stich, V., Strina, G. (eds.), Dienstleistungsinnovationen durch Digitalisierung. (online first).  

Articles in Journals

• Stieglitz, S., Meske, C., Ross, B. & Mirbabaie, M. (2020). Going Back in Time to Predict the Future - The Complex Role of the Data Collection Period in Social Media Analytics. Information Systems Frontiers (ISF), 22, 395-409. (LINK/DOI)
• Mirbabaie, M., Bunker, D., Stieglitz, S., Marx, J. & Ehnis, C. (2020). Social media in times of crisis: Learning from Hurricane Harvey for the coronavirus disease 2019 pandemic response. Journal of Information Technology (JIT). (LINK/DOI - Open Access)
• Mirbabaie, M., Ehnis, C., Stieglitz, S., Bunker, D. & Rose, T. (2020). Digital Nudging in Social Media Disaster Communication. Information Systems Frontiers (ISF). (LINK/DOI - Open Access)
• Mirbabaie, M., Bunker, D., Stieglitz, S. & Deubel, A. (2020). Who Sets the Tone? Determining the Impact of Convergence Behaviour Archetypes in Social Media Crisis Communication. Information Systems Frontiers (ISF) , 22, 339–351. (LINK/DOI)
• Stieglitz, S., Wilms, K., Mirbabaie, M., Hofeditz, L., Brenger, B., Lopez, A. & Rehwald, S. (2020). When are researchers willing to share their data? – Impacts of values and uncertainty on open data in academia. PLOS ONE, 15(7). (LINK/DOI - Open Access)
• Wilms, K., Stieglitz, S., Ross, B. & Meske, C. (2020): A value-based perspective on supporting and hindering factors for research data management. International Journal of Information Management (IJIM), 54. (LINK/DOI - Open Access)
• Winter, S., Neubaum, G., Stieglitz, S. & Ross, B. (2020). #Opinionleaders: a comparison of self-reported and observable influence of Twitter users. Information, Communication & Society (ICS). (LINK/DOI)
• Jung, A.-K., Ross, B. & Stieglitz, S. (2020). Caution: Rumors ahead – A case study on the debunking of false information on Twitter. Big Data & Society. (forthcoming)
• Brachten, F., Brünker, F., Frick, N., Ross, B. & Stieglitz, S. (2020). On the Ability of Virtual Agents to decrease Cognitive Load – An experimental study. Information Systems and e-Business Management, DOI: https://doi.org/10.1007/s10257-020-00471-7 .
• Meske, C., Kissmer, T. and Stieglitz, S. (2020). Bridging formal barriers in digital work environments – investigating technology-enabled interactions across organizational hierarchies. Telematics and Informatics, Vol. 48, Article 101342. (LINK/DOI)
• Ferreyra, N., Kroll, T., Aïmeur, E., Stieglitz, S. & Heisel, M. (2020). Preventative Nudges: Introducing Risk Cues for Supporting Online Self-Disclosure Decisions. Information, 11(8), 399. (LINK/DOI - Open Access)
• Röchert, D., Neubaum, G., Ross, B., Brachten F. & Stieglitz, S. (2020). Opinion-based Homogeneity on YouTube: Combining Sentiment and Social Network Analysis. Computational Communication Research (CCR), 2(1), 81-108. (PDF - Open Access)
• Wohlgenannt, I., Simons, A. & Stieglitz, S. (2020). Virtual Reality. Business & Information Systems Engineering (BISE), 62, 455–461. Catchword. (LINK/DOI)

Conference Papers

• Fromm, J., Mirbabaie, M., Stieglitz, S. (2020). A Systematic Review of Empirical Affordance Studies: Recommendations for Affordance Research in Information Systems. Proceedings of the 27th European Conference on Information Systems (ECIS), Paper 42.
• Frick, N., Brünker, F., Ross, B. & Stieglitz, S. (2020). Design Requirements for AI-based Services Enriching Legacy Information Systems in Enterprises: A Managerial Perspective. Proceedings of the 31st Australasian Conference on Information Systems (ACIS). (forthcoming)
• Hofeditz, L., Mirbabaie, M. & Stieglitz, S. (2020). Virtually Extended Coworking Spaces – The Reinforcement of Social Proximity, Motivation and Knowledge Sharing Through ICT. Proceedings of the 31st Australasian Conference on Information Systems (ACIS). (forthcoming)
• Mirbabaie, M., Marx, J., Braun, L.-M. & Stieglitz, S. (2020). Digital Detox – Mitigating Digital Overuse in Times of Remote Work and Social Isolation. Proceedings of the 31st Australasian Conference on Information Systems (ACIS). (forthcoming)
• Fromm, J., Mirbabaie, M., Stieglitz, S. (2020). The Effects of Virtual Reality Affordances and Constraints on Negative Group Effects during Brainstorming Sessions. Proceedings of the 15th Internationale Tagung Wirtschaftsinformatik (WI2020), Band 1, 1172-1187. (https://doi.org/10.30844/wi_2020_k3-fromm)
• Brünker, F., Marx, J., Roß, B., Mirbabaie, M., Stieglitz, S. (2020). ‘The Tireless Selling-Machine’ – Commercial Deployment of Social Bots during Black Friday Season on Twitter. Proceedings of the 15th Internationale Tagung Wirtschaftsinformatik (WI2020), Band 1, 1522-1527. (https://doi.org/10.30844/wi_2020_n6-bruenker)
• Mirbabaie, M., Stieglitz, S., Lambertz, L. (2020). The Usage of Twitter Data for Early Crisis Detection. Proceedings of the 15th Internationale Tagung Wirtschaftsinformatik (WI2020), Band 2, 137-152. (https://doi.org/10.30844/wi_2020_v1-mirbabaie)

Book Section

• Röchert, D., Neubaum, G. & Stieglitz, S. (2020). Identifying Political Sentiments on YouTube: A Systematic Comparison Regarding the Accuracy of Recurrent Neural Network and Machine Learning Models. In M. van Duijn et al. (eds.), MISDOOM 2020, LNCS 12259, 1–15. (forthcoming)

Non-Academic

• Stieglitz, S., Brachten, F. & Clausen, S. (2020). Automatisierte Kommunikation - Chancen und Risiken für Unternehmen. prmagazin, 6, 66-71.

Articles in Journals

• Stieglitz, S., Mirbabaie, M., Kroll, T. & Marx, J. (2019). ‘Silence’ as a Strategy during a Corporate Crisis - The Case of Volkswagen’s ‘Dieselgate’. Internet Research (IR), 29(4), 921-939.
• Ross, B., Pilz, L., Cabrera, B., Brachten, F., Neubaum, G. & Stieglitz, S. (2019). Are social bots a real threat? An agent-based model of the spiral of silence to analyse the impact of manipulative actors in social networks. European Journal of Information Systems (EJIS), 28(4), 394-412.
• Kroll, T. & Stieglitz, S. (2019). Digital Nudging and Privacy: Improving Decisions about Self-disclosure in Social Networks. Behaviour & Information Technology (BIT), 40(1), 1-19. (LINK/DOI) 
• Reuter, C., Stieglitz, S. & Imran, M. (2019). Social Media in Conflicts and Crises. Behaviour & Information Technology (BIT), 39(3), 241-251.
• Meske, C., Junglas, I. & Stieglitz, S. (2019). Explaining the Emergence of Hedonic Motivations in Enterprise Social Networks and Their Impact on Sustainable User Engagement – A Four-Drive Perspective. Journal of Enterprise Information Management (JEIM), 32(3), 436-456.
• Meske, C., Wilms, K. & Stieglitz, S. (2019). Enterprise Social Networks as Digital Infrastructures - Understanding the Utilitarian Value of Social Media at the Workplace. Information Systems Management (ISM), 36(4), 350-367. (LINK/DOI - Open Access)
• Frick, N., Brünker, F. Ross, B. & Stieglitz, S. (2019). Der Einsatz von künstlicher Intelligenz zur Verbesserung des Incident Managements. HMD Praxis der Wirtschaftsinformatik 56(2), 357-369. https://link.springer.com/article/10.1365%2Fs40702-019-00505-w
• Mirbabaie, M., Stieglitz, S., Priesmeyer, J. & Kindel, M. (2019). Einsatz von Spielmechaniken und Bots zur Moderation von Kreativitätsprozessen in Unternehmen. HMD Praxis der Wirtschaftsinformatik, 56(1), 147-159.
• Wilms, K., Brachten, F., Stieglitz, S. & Berthelé, D. (2019). Wissensaustausch in Unternehmen: Wahrnehmung von Enterprise Social Software als Tool für den Austausch von sicherheitsrelevantem Wissen. HMD Praxis der Wirtschaftsinformatik 56(1), 94-108. https://doi.org/10.1365/s40702-018-00488-0
• Altmeppen, K.D., Bieber, C., Filipovic, A., Heesen, J., Neuberger, C., Röttger, U., Stieglitz, S., Thomas, T. (2019). Öffentlichkeit, Verantwortung und Gemeinwohl im digitalen Zeitalter - Zur Erforschung ethischer Aspekte des Medien- und Öffentlichkeitswandels. Publizistik, 64(1), 59-77.

Conference Papers

• Hofeditz, L., Ehnis, C., Bunker, D., Brachten, F. & Stieglitz, S. (2019). Meaningful Use Of Social Bots? Possible Applications In Crisis Communication During Disasters. Proceedings of the 26th European Conference on Information Systems (ECIS).
• Frick, N., Brünker, F., Ross, B., Stieglitz, S. (2019). Towards Successful Collaboration: Design Guidelines for AI-based Services enriching Information Systems in Organisations. Proceedings of the 30th Australasian Conference on Information Systems (ACIS).
• Mirbabaie, M., Marx, J. & Stieglitz, S. (2019). ‘Show Me Your People Skills’ -Employing CEO Branding for Corporate Reputation Managementin Social Media. In: Ludwig, T. & Pipek, V. (eds.) Proceedings of the 14th Internationale Tagung Wirtschaftsinformatik (WI2019), 1611-1625.
• Fromm, J., Mirbabaie, M. & Stieglitz, S. (2019). The Potential of Augmented Reality for Improving Occupational First Aid. In: Ludwig, T. & Pipek, V. (eds.) Proceedings of the 14th Internationale Tagung Wirtschaftsinformatik (WI2019), 1565-1579.
• Meske, C., Kissmer, T. & Stieglitz, S. (2019). A Case Study on Cross-Hierarchical Communication in Digital Work Environments. In: Ludwig, T. & Pipek, V. (eds.) Proceedings of the 14th Internationale Tagung Wirtschaftsinformatik (WI2019), 1610.
• Wohlgenannt, I., Fromm, J., Stieglitz, S., Radianti, J. & Majchrzak, T. (2019). Virtual Reality in Higher Education: Preliminary Results from a Design-Science-Research Project. 28th International Conference on Information Systems Development (ISD2019). (forthcoming)
• Radianti, J., Ioannis, D., Boersma, K., Saad Noori, N., Belbachir, N. & Stieglitz, S. (2019). Enhancing Disaster Response for Hazardous Materials Using Emerging Technologies: The Role of AI and a Research Agenda. International Conference on Engineering Applications of Neural Networks (EANN), 368-376.

Book Section

• Stieglitz, S. (2019). Social Media Data - A Glorious Mess. In Bergener, K., Räckers, M. & Stein, A. (eds.), The Art of Structuring - Bridging the Gap Between Information Systems Research and Practice, 325-334. https://doi.org/10.1007/978-3-030-06234-7  

Articles in Journals

• Stieglitz, S., Mirbabaie, M., Ross, B. & Neuberger, C. (2018). Social Media Analytics - Challenges in Topic Discovery, Data Collection, and Data Preparation. International Journal of Information Management (IJIM), 39, 156-168. (Open Access / PDF)
• Stieglitz, S., Mirbabaie, M. & Fromm, J. (2018). Understanding Sense-Making on Social Media during Crises: Categorization of Sense-Making Barriers and Strategies. International Journal of Information Systems for Crisis Response and Management (IJISCRAM), 9(4), 49-69.
• Stieglitz, S., Mirbabaie, M. & Milde, M. (2018). Social Positions and Collective Sense-making in Crisis Communication. International Journal of Human-Computer Interaction (IJHCI), 34(4), 328-355.
• Stieglitz, S., Bunker, D., Mirbabaie, M. & Ehnis, C. (2018). Sense-Making in Social Media During Extreme Events. Journal of Contingencies and Crisis Management (JCCM), 26(1), 4-15.
• Kapidzic, S., Neuberger, C., Stieglitz, S. & Mirbabaie, M. (2018). Interaction and Influence on Twitter - Comparing the discourse relationships between user types on five topics. Digital Journalism, 7(2), 251-272.

Conference Papers

• Stieglitz, S., Brachten, F. & Kissmer, T. (2018). Defining Bots in an Enterprise Context. Proceedings of the International Conference on Information Systems (ICIS), San Francisco, Dezember 2018.
• Ross, B., Jung, A.-K., Heisel, J., Stieglitz, S. (2018). Fake News on Social Media: The (In)Effectiveness of Warning Messages. Proceedings of the International Conference on Information Systems (ICIS).
• Stieglitz, S., Wilms, K., Rudolph, D. & Vogl, R. (2018). Between Termination and Adoption - The ExUsers’ Valley. Proceedings of the International Conference on Information Systems (ICIS), San Francisco, Dezember 2018.
• Jung, A.-K., Mirbabaie, M., Ross, B., Stieglitz, S., Neuberger, C., Kapidzic, S. (2018). Information Diffusion between Twitter and Online Media. Proceedings of the International Conference on Information Systems (ICIS), San Francisco, Dezember 2018.
• Wilms, K., Stieglitz, S. & Müller, B. (2018). Feeling Safe on a Fluffy Cloud – How Cloud Security and Commitment Affect Users’ Switching Intention. Proceedings of the International Conference on Information Systems (ICIS), San Francisco, Dezember 2018.
• Ross, B., Brachten, F., Stieglitz, S., Wikström, P., Moon, B., Münch, F. & Bruns, A. (2018). Social Bots in a Commercial Context - A Case Study on Soundcloud. Proceedings of the 25th European Conference on Information Systems (ECIS), Paper 52.
• Stieglitz, S., Mirbabaie, M., Fromm, J. & Melzer, S. (2018). The Adoption of social media analytics for crisis management – Challenges and Opportunities. Proceedings of the 25th European Conference on Information Systems (ECIS), Paper 4.
• Ross, B., Potthoff, T., Majchrzak, T. A., Chakraborty, N. R., Lazreg, M. B. & Stieglitz, S. (2018). The Diffusion of Crisis-Related Communication on Social Media: An Empirical Analysis of Facebook Reactions. Proceedings of the 51st Hawaii International Conference on System Sciences (HICSS), 2525-2534. (Winner Best Paper Award)
• Stieglitz, S., Mirbabaie, M. & Potthoff, T. (2018). Crisis Communication on Twitter during a Global Crisis of Volkswagen – The Case of “Dieselgate”. Proceedings of the 51th Hawaii International Conference on System Sciences (HICSS), 513-522.
• Potthoff, T., Siemon, D., Wilms, K., Möser, S., Hellmann, M., Stieglitz, S. & Robra-Bissantz, S. (2018). Collaborative Service Blueprinting for Design Thinking: Evaluation of a Digital Prototype. Proceedings of the 51th Hawaii International Conference on System Sciences (HICSS), 4584-4593.
• Wilms, K., Stieglitz, S., Buchholz, A., Vogl, R. & Rudolph (2018). Do researchers dream of research data management? Proceedings of the 51th Hawaii International Conference on System Sciences (HICSS), 4411-4420.
• Kissmer, T., Knoll, J., Stieglitz, S. & Gross, R. (2018). Knowledge Workers’ Expectations Towards a Digital Workplace. Proceedings of the 24th Americas Conference on Information Systems (AMCIS).
• Kissmer, T., Potthoff, T. & Stieglitz, S. (2018). Enterprise Digital Nudging: Between adoption gain and unintended rejection. Proceedings of the 24th Americas Conference on Information Systems (AMCIS).
• Kroll, T., Braun, L.-M. & Stieglitz, S. (2018). Accommodated Emoji Usage: Influence of Hierarchy on the Adaption of Pictographs in Instant Messaging. Proceedings of the 29th Australasian Conference on Information Systems (ACIS). 
• Marx, J., Mirbabaie, M. & Stieglitz, S. (2018). You are now an Influencer! Measuring CEO Reputation in Social Media. Proceedings of the 29th Australasian Conference on Information Systems (ACIS).
• Brachten, F., Mirbabaie, M., Stieglitz, S., Berger, O., Bludau, S., Schrickel, K. (2018). Threat or Opportunity? - Examining Social Bots in Social Media Crisis Communication. Proceedings of the 29th Australasian Conference on Information Systems (ACIS).
• Ben Lazreg, M., Chakraborty, N., Stieglitz, S., Potthoff, T., Ross, B. & Majchrzak, T. (2018). Social Media Analysis in Crisis Situations: Can Social Media be a Reliable Information Source for Emergency Management Services?. Proceedings of the 27th International Conference on Information Systems Development (ISD).
• Mirbabaie, M., Bunker, D., Deubel, A. & Stieglitz, S. (2018). Examining Convergence Behaviour during Crisis Situations on Social Media - A Case Study on the Manchester Bombing 2017. Proceedings of the IFIP 8.6 2018 on Smart Working, Living and Organising, 60-75.
• Meske, C., Heidekrüger, R., Brockmann, T., Czerwonka, M. & Stieglitz, S. (2018). Adoption of Collaborative Technology to Enhance Master Data Quality Across Municipal Administrations - Identifying Drivers and Barriers. Proceedings of the 51st Hawaii International Conference on System Sciences (HICSS), 164-173.
• Bruns, A., Moon, B., Münch, F., Wikström, P., Stieglitz, S., Brachten, F. & Ross, B. (2018). Detecting Twitter Bots That Share SoundCloud Tracks. International Conference on Social Media and Society, 251-255.
• Fromm J., Melzer S., Ross B. & Stieglitz S. (2018). Trump Versus Clinton: Twitter Communication During the US Primaries. In: Alhajj R., Hoppe H., Hecking T., Bródka P., Kazienko P. (eds) Network Intelligence Meets User Centered Social Media Networks, 201-217. ENIC 2017. Lecture Notes in Social Networks. Springer. https://doi.org/10.1007/978-3-319-90312-5_14
• Mirbabaie, M., Potthoff, P., Lange, C. & Stieglitz, S. (2018). Integration von Social-Media-Daten in analytische CRM-Systeme. Multikonferenz Wirtschaftsinformatik (MKWI), 345-356.
• Meske, C., Kissmer, T. & Stieglitz, S. (2018). Global Adoption of Unified Communication Technologies: A Cross-Cultural Perspective. Multikonferenz Wirtschaftsinformatik (MKWI), 133-144.

Book Sections

• Stieglitz, S. (2018). Social Media Analytics für Unternehmen und Behörden. In: Reuter, C. (Ed.), Sicherheitskritische Mensch-Computer-Interaktion (pp. 403-420). Berlin: Springer.
• Kapidzic, S., Neuberger, C., Stieglitz, S., Mirbabaie, M. (2018). The Quality of Tweets and the Adoption of Journalistic Norms - Results of a Large-Scale Content Analysis. In Otto, Kim & Köhler, Andreas (eds.), Trust in media and journalism: Empirical perspectives on ethics, norms, impacts and populism in Europe. Wiesbaden: Springer VS, 61-69.

Non-Academic

• Stieglitz, S. (2010-2018). Entries in 4th.-10th. edition of the „Enzyklopädie der Wirtschaftsinformatik“. Keywords: “Mobile Enterprise”, “Social Media”, „Sitzungs- und Meetingsysteme“, „Kommunikations- und Kollaborationssysteme“, „Projektkoordinationssysteme“, „Unified Messaging“, „Personal Information Manager“, and „Web-basierte Teamräume“. Kurbel, K., Becker, J., Gronau, N., Sinz, E., & Suhl, L. (eds.), http://www.enzyklopaedie-der-wirtschaftsinformatik.de/

Articles in Journals

• Stieglitz, S., Potthoff, T. & Kißmer, T. (2017). Digital Nudging am Arbeitsplatz - Ein Ansatz zur Steigerung der Technologieakzeptanz. HMD Praxis der Wirtschaftsinformatik, 54(6), 965-976, DOI: 10.1365/s40702-017-0367-5 . LINK

Conference Papers

• Stieglitz, S., Mirbabaie, M., Schwenner, L., Marx, J., Lehr, J. & Brünker, F. (2017). Sensemaking and Communication Roles in Social Media Crisis Communication. In: Leimeister, J.M. & Brenner, W. (eds.): Proceedings of the 13. Internationale Tagung Wirtschaftsinformatik (WI 2017), 1333-1347.
• Brachten, F., Stieglitz, S.,  Hofeditz, L., Kloppenburg, K. & Reimann, A. (2017). Strategies and Influence of Social Bots in a 2017 German state election. Proceedings of the 28th Australasian Conference on Information Systems (ACIS), Paper 207.
• Stieglitz, S., Brachten, F., Ross, B. & Jung, A. (2017). Do Social Bots Dream of Electric Sheep? A Categorisation of Social Media Bot Accounts. Proceedings of the 28th Australasian Conference on Information Systems (ACIS), Paper 206.
• Bunker, D., Mirbabaie, M. & Stieglitz, S. (2017). Convergence Behaviour of Bystanders: An Analysis of 2016 Munich Shooting Twitter Crisis Communication. Proceedings of the 28th Australasian Conference on Information Systems (ACIS), Paper 180.
• Stieglitz, S., Potthoff, T. & Braun, L.-M. (2017). Personality Traits to Allocate IS Student Teams. Proceedings of the 28th Australasian Conference on Information Systems (ACIS), Paper 178.
• Mirbabaie, M., Stieglitz, S. & Ruiz Eiro, M. (2017). #IronyOff – Understanding the Usage of Irony on Twitter during a Corporate Crisis. Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Paper 66.
• Wilms, K., Meske, C., Stieglitz, S., Decker, H., Fröhlich, L., Jendrosch, N., Schaulies, S., Vogl, R. & Rudolph, D. (2017). Digital Transformation in Higher Education - New Cohorts, New Requirements?. Proceedings of the 23rd Americas Conference on Information Systems (AMCIS).
• Stieglitz S., Brachten F., Berthelé D., Schlaus M., Venetopoulou C. & Veutgen D. (2017). Do Social Bots (Still) Act Different to Humans? – Comparing Metrics of Social Bots with Those of Humans. In: Meiselwitz G. (eds) Social Computing and Social Media. Human Behavior. SCSM 2017. Lecture Notes in Computer Science (LNCS), vol 10282, Springer.
• Meske, C., Brockmann, T., Stieglitz, S. & Ross, B. (2017). Impact of Mobile IT Consumerization on Organizations – An Empirical Study on the Adoption of BYOD Practices. Proceedings of the 4th International Conference on HCI in Business, Government and Organizations (HCIBGO), pp. 349-363.

Book Sections

• Meske, C., Brockmann, T., Wilms, K and Stieglitz, S. (2017). Social Collaboration and Gamification. In: Stieglitz S., Lattemann, C., Robra-Bissantz, S., Zarnekow, R., Brockmann T. (Eds.), Gamification - Using game elements in serious contexts, Berlin: Springer, 93-109.

Edited Book

• Stieglitz S., Lattemann, C., Robra-Bissantz, S., Zarnekow, R., Brockmann T. (2017), Gamification - Using game elements in serious contexts, Berlin: Springer.

Conference Presentations

• Mirbabaie, M., Stieglitz, S. (2017): The Role of Bystanders in Social Media Crisis Communication – A Case Study on the Munich Shooting 2016. Poster presented at the 14th International Conference on Information Systems for Crisis Response And Management (ISCRAM) in Albi, France.
• Winter, Stephan; Neubaum, German; Stieglitz, Stefan; Ross, Björn (2017). #OpinionLeaders: A Comparison of Self-Reported and Actual Influence of Twitter Users. Paper presented at the Annual Meeting of the International Communicaton Association (ICA), San Diego, CA, USA, May 2017.
• Altmeppen, K.-D., Bieber, C., Filipović, A., Heesen, J., Neuberger, C., Röttger, U., Stieglitz, S., Thomas, T., Schulz, W. (2017). Öffentlichkeit, Verantwortung und Gemeinwohl im digitalen Zeitalter - Kriterien und Ziele der Erforschung ethischer Aspekte des Medienwandels. Paper presented at the annual meeting of the German Communication Association (DGPuK), Düsseldorf, Germany, March-April 2017.
• Winter, Stephan; Neubaum, German; Stieglitz, Stefan; Ross, Björn (2017). #Meinungsführer: Ein Vergleich von Selbstwahrnehmungen und Netzwerkdaten zum Einfluss von Social-Media-Nutzern in politischen Debatten. Paper presented at the annual meeting of the German Communication Association (DGPuK), Düsseldorf, Germany, March-April 2017.

Non-Academic

• Stieglitz, S., Thoring, A., Rudolph, D. & Vogl., R. (2017). Sciebo macht Dropbox & Co. an Hochschulen überflüssig. Cyber Security Report 2017, 32-36. LINK

Conference Papers

• Stieglitz, S. & Hassannia, S. (2016). Idea Generation by Employees and External Participants in Innovation Competitions. Proceedings of the 49^th Hawaii International Conference on System Sciences (HICSS), 4272-4281.
• Mirbabaie, M. & Stieglitz, S. (2016). Volunteered Geographic Information and its Implications for Disaster Management. Proceedings of the 49^th Hawaii International Conference on System Sciences (HICSS), 207-216.
• Vogl, R., Rudolph, D., Thoring, A., Angenent, H., Stieglitz, S. & Meske, C. (2016). How to Build a Cloud Storage Service for Half a Million Users in Higher Education: Challenges Met and Solutions Found. Proceedings of the 49^th Hawaii International Conference on System Sciences (HICSS), 5328-5337.
• Meske, C., Kissmer, T. & Stieglitz, S. (2016). Einfluss von Demographie und Führungsverantwortung auf die Technologieadaption zur Unterstützung organisationaler Ad-hoc-Kommunikation. Proceedings of the 9^th Multikonferenz Wirtschaftsinformatik (MKWI), 303-314.
• Mirbabaie, M., Tschampel N. & Stieglitz, S. (2016). Geodaten in Social Media als Informationsquelle in Krisensituationen. Proceedings of the 9^th Multikonferenz Wirtschaftsinformatik (MKWI), 315-326.
• Wilms, K., Meske, C., Stieglitz, S., Rudolph, D., Vogl, R. (2016). How to Improve Research Data Management – The Case of sciebo (science box). Proceedings of the 18^th International Conference on Human-Computer Interaction (HCI International), S. Yamamoto (Ed.): HIMI 2016, Part II, LNCS 9735, Springer International Publishing Switzerland, 434–442.
• Vogl, R., Angenent, H., Rudolph, D., Stieglitz, S., Meske, C., Wilms, K. (2016). Predictions on Service Adoption and Utilization Meet Reality – First Results from the sciebo (science box) Project. Proceedings of the 18^th International Conference on Human-Computer Interaction (HCI International),  P. Zaphiris and A. Ioannou (Eds.): LCT 2016, LNCS 9753, Springer International Publishing Switzerland, 639–649.

Book Sections

• Stieglitz, S. & Brockmann, T. (2016). Einsatz mobiler Anwendungen im Unternehmen. In: Knoll, M. & Meinhardt, S. (Eds.), Mobile Computing (pp. 1-12). Berlin: Springer.

Conference Presentations

• Kapidzic, S., Neuberger, C., Stieglitz, S., Mirbabaie, M. (2016): Interaction and influence on Twitter: A content analytic comparison of the triangular discourse relationship between media, spokespersons and citizens on five topics. Paper presented at the annual meeting of the International Communication Association Conference (ICA) in Fukuoka, Japan.
• Kapidzic, S., Neuberger, C., Stieglitz, S., Mirbabaie, M. (2016): The quality of tweets and the adoption of journalistic norms – Results of a large-scale content analysis. Paper presented at the annual meeting of the European Communication Conference (ECREA) in Prague, Czech Republic.
• Kapidzic, S., Neuberger, C., Stieglitz, S., Mirbabaie, M. (2016): Die Rolle der Bürger bei der Nachrichtenverbreitung auf Twitter – Ein inhaltsanalytischer Vergleich von drei Ereignissen. Paper presented at the annual meeting of the Deutsche Gesellschaft für Publizistik- und Kommunikationswissenschaft Conference (DGPuK-Jahrestagung) in Leipzig, Germany.

Non-Academic

• Stieglitz, S. (2016). Entry in "Encyclopedia of Social Network Analysis and Mining". Keyword: “Policy Networks“. Alhajj, R. & Rokne, J. (eds.), Springer New York, doi:10.1007/978-1-4614-7163-9_86-1

Articles in Journals

• Stieglitz, S. (2015). Gamification – Vorgehen und Anwendung. HMD Praxis der Wirtschaftsinformatik, 52(6), 816-825.
• Riemer, K., Stieglitz, S. & Meske, C. (2015). From Top to Bottom: Investigating Changing Role of Hierarchy in Enterprise Social Networks. Business & Information Systems Engineering (BISE), 57(3), 197–212. (Winner of the AIS Senior Scholars Best IS Publications Award).
• Stieglitz, S., Lattemann, C. & Brockmann, T. (2015). Mobile applications for knowledge workers and field workers. Mobile Information Systems, Article ID 372315, 1-8.
• Vogl R., Angenent H., Rudolph D., Thoring A., Schild C., Stieglitz S. and Meske C. 2015. „sciebo – the Campuscloud for NRW”, European Journal of Higher Education IT (EJHEIT) (2:3), pp. 1-12. (Winner of the Elite Award for Excellence).
• Vogl, R., Angenent, H., Rudolph, D., Thoring, A., Schild, C., Stieglitz, S. & Meske, C. (2015). Building an Academic Cloud for 500,000 Users. eleed, Iss. 11.

Conference Papers

• Stieglitz, S., Bruns, A. & Krüger, N. (2015). Enterprise-Related Crisis Communication on Twitter. Wirtschaftsinformatik Proceedings 2015 (WI). Paper 62.
• Brockmann, T., Stieglitz, S. & Cvetkovic, A. (2015). Prevalent Business Models for the Apple App Store. Wirtschaftsinformatik Proceedings 2015 (WI). Paper 81.
• Chinnov, A., Kerschke, P., Meske, C., Stieglitz, S. & Trautmann, H. (2015). An Overview of Topic Discovery in Twitter Communication through Social Media Analytics. Proceedings of the 21^st Americas Conference on Information Systems (AMCIS).
• Stieglitz, S. & Brockmann, T. (2015). How do Mobile Knowledge Workers Communicate?. Proceedings of the 21^st Americas Conference on Information Systems (AMCIS).
• Meske, C., Brockmann, T., Wilms, K. & Stieglitz, S. (2015). Gamify Employee Collaboration - A Critical Review of Gamification Elements in Social Software. Proceedings of the 26^th Australasian Conference on Information Systems (ACIS).

Articles in Journals

• Stieglitz, S., Dang-Xuan, L., Bruns, A. & Neuberger, C. (2014). SocialMedia Analytics — Ein interdisziplinärer Ansatz und seine Implikationen für dieWirtschaftsinformatik. Wirtschaftsinformatik, 56(2), 101–109. Erschienen auch in englischer Sprache als: 
Stieglitz, S., Dang-Xuan, L., Bruns, A. & Neuberger, C. (2014). Social Media Analytics: An Interdisciplinary Approach and Its Implications for Information Systems. Business and Information Systems Engineering (BISE), 6(2), 89–96.
• Bögel, S., Stieglitz, S. & Meske, C. (2014). A Role Model-based Approach for Modelling Collaborative Processes. Business Process Management Journal (BPMJ), 20(4), 598-614.
• Bruns, A. & Stieglitz, S. (2014). Twitter Data: What Do They Represent?. it - Information Technology (IT), 56(5), 240-245.
• Meske, C. & Stieglitz, S. (2014). Reflektion der wissenschaftlichen Nutzenbetrachtung von Social Software. i-com — Zeitschrift für interaktive und kooperative Medien, 13(2), 14–19.
• Wladarsch, J., Neuberger, C., Brockmann, T. & Stieglitz, S. (2014). Der Bundestagswahlkampf 2013 in den Social Media. Media Perspektiven, 9, 456–476.

Conference Papers

• Stieglitz, S., Meske, C., Vogl, R. & Rudolph, D. (2014). Demand for Cloud Services as an Infrastructure in Higher Education. Proceedings of the 35th International Conference on Information Systems (ICIS).
• Stieglitz, S., Riemer, K. & Meske, C. (2014). Hierarchy or Activity? The Role of Formal and Informal Influence in Eliciting Responses From Enterprise Social Networks. In Proceedings of the European Conference on Information Systems (ECIS), Paper 12.
• Ortbach, K., Brockmann, T. & Stieglitz, S. (2014). Drivers for the adoption of Mobile Device management in organizations. Proceedings of the 22th European Conference on Information Systems (ECIS).
• Stieglitz, S., Brockmann, T. & Mirbabaie, M. (2014). How Context Impacts on Media Choice. Proceedings of the 25th Australasia Conference on Information Systems (ACIS).
• Ehnis, C., Mirbabaie, M., Bunker, D. & Stieglitz, S. (2014). The Role of Social Media Network Participants in Extreme Events. Proceedings of the 25th Australasia Conference on Information Systems (ACIS).
• Mirbabaie, M., Ehnis, C., Stieglitz, S. & Bunker, D. (2014). Communication Roles in Public Events — A Case Study on Twitter Communication. Proceedings of the IFIP WG 8.2 Working Conference on Information Systems and Organizations, 207-218.
• Meske, C., Stieglitz, S. & Middelbeck, D. (2014). Mehrwerte von Intranet Social Software — Status quo in der Wissenschaft. Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI), 1775–1785.
• Brockmann, T., Stieglitz, S. & Lattemann, C. (2014). Taxonomy of Enterprise-related Mobile Applications. Proceedings of the 16th International Conference on Human-Computer Interaction (HCI International), 37-47.
• Meske, C., Stieglitz, S., Vogl, R., Rudolph, D. & Öksüz, A. (2014). Cloud Storage Services in Higher Education — Results of a Preliminary Study in the Context of the Sync&Share-Project in Germany. Proceedings of the 16th International Conference on Human Computer Interaction (HCI International), 161-171.
• Vogl, R., Angenent, H., Rudolph, D., Schild, C., Bucher, D., Ost, S., Stieglitz, S. & Meske, C. (2014). Sync & Share NRW : von einer studentischen Anfrage zum Großprojekt. Proceedings Tagung Cloudspeicher im Hochschuleinsatz. Odej, K. & Hildmann, T. (eds.) Berlin Univ.-Verl. der TU (2104 ), 5-19.

Book Sections

• Stieglitz, S. & Meske, C. (2014). Enterprise Social Software. In Lang, M. (Ed.), CIO-Handbuch 2014/2015 — So positionieren Sie sich als erfolgreicher IT-Manager (pp. 91-110). Düsseldorf: Symposion Publishing Verlag.
• Bruns, A. & Stieglitz, S. (2014). Metrics for understanding communication on Twitter. In: Weller, K., Bruns, A., Burgess, J., Mahrt, M. & Puschmann, C. (Eds.), Twitter and Society (1st ed., pp. 69–82). Digital Formations: Vol. 89. New York, Bern, Berlin, Bruxelles, Frankfurt am Main, Oxford, Wien: Peter Lang, Publishing Inc.
• Stieglitz, S. & Krüger, N. (2014). Public enterprise-related communication and its impact on social media issue management. In: Weller, K., Bruns, A., Burgess, J., Mahrt, M. & Puschmann, C. (Eds.), Twitter and Society (1st ed., pp. 281–292). Digital Formations: Vol. 89. New York, Bern, Berlin, Bruxelles, Frankfurt am Main, Oxford, Wien: Peter Lang, Publishing Inc.

Articles in Journals

• Stieglitz, S. & Dang-Xuan, L. (2013). Emotions and Information Diffusion in Social Media - An Investigation of Sentiment of Microblogs and Sharing Behavior. Journal of Management Information Systems (JMIS) 29(4), 217-248.
• Dang-Xuan, L., Stieglitz, S., Wladarsch, J. & Neuberger, C. (2013). An Investigation of Influentials and the Role of Sentiment in Political Communication on Twitter during Election Periods. Information, Communication & Society (ICS) 16(5), 795-825.
• Stieglitz, S. & Dang-Xuan, L. (2012). Social Media and Political Communication -  A Social Media Analytics Framework. Social Network Analysis and Mining (SNAM) 3(4), 1277–1291, Springer.
• Bruns, A. & Stieglitz, S. (2013). Towards More Systematic Twitter Analysis: Metrics for Tweeting Activities. International Journal of Social Research Methodology (IJSRM) 16(2), 91-108.

Conference Papers

• Steiner, M., Götz, O. & Stieglitz, S. (2013). The Influence of Learning Management System Components on Learners’ Motivation in a Large-Scale Social Learning Environment. Proceedings of the International Conference on Information Systems (ICIS).
• Stieglitz, S. & Brockmann, T. (2013). The Impact of Smartphones on E-Participation. Proceedings of the 46th Hawaii International Conference on System Sciences (HICSS), 1734-1743.
• Brockmann, T., Krüger, N., Stieglitz, S. & Bohlsen, I. (2013). A Framework for Collaborative Augmented Reality Applications. Proceedings of the 19th Americas Conference on Information Systems (AMCIS).
• Krüger, N., Brockmann, T. & Stieglitz, S. (2013). A Framework for Enterprise Social Media Guidelines. Proceedings of the 19th Americas Conference on Information Systems (AMCIS).
• Bögel, S., Stieglitz, S. & Meske, C. (2013). Bringing together BPM and Social Software. Proceedings of the 19th Americas Conference on Information Systems (AMCIS).
• Meske, C. & Stieglitz, S. (2013). Adoption and Use of Social Media in Small and Medium-sized Enterprises. Proceedings of the Practice-driven driven Research on Enterprise Transformation (PRET), 61-75.
• Stieglitz, S., Eschmeier, A. & Steiner, M. (2013). Influence of Monetary and Non-monetary Incentives on Students’ Behavior in Blended Learning Settings in Higher Education. Proceedings of the 15th International Conference on Human-Computer Interaction (HCI International), 104-112.
• Meske, C. & Stieglitz, S. (2013). Responsibilities and Challenges of Social Media Managers. Proceedings of the 15th International Conference on Human-Computer Interaction (HCI International), 342-351.
• Lu, H., Brockmann, T. & Stieglitz, S. (2013). Usability Of Virtual Worlds. Proceedings of the 15th International Conference on Human-Computer Interaction (HCI International), 340-348.
• Stieglitz, S., Schallenmüller, S. & Meske, C. (2013). Adoption of Social Media for Internal Usage in a Global Enterprise. Proceedings of the 27th IEEE International Conference on Advanced Information Networking and Applications (AINA), 1483-1488.
• Krüger, N., Dang-Xuan, L., Schneider, A.-M. & Stieglitz, S. (2013). Usage of Social Media for External Stakeholder Relationship Management – A Study of German Companies and International Non-governmental Organizations. Proceedings of the 27th IEEE International Conference on Advanced Information Networking and Applications (AINA), 1479-1482.
• Brockmann, T. & Stieglitz, S. (2013). Specification of mCRM Enterprise Applications to Support IT-Consultants. Proceedings of the 27th IEEE International Conference on Advanced Information Networking and Applications (AINA), 1495-1500.
• Vogl, R., Angenent, H., Bockholt, R., Rudolph, D., Stieglitz, S. & Meske, C. (2013). Designing a Large Scale Cooperative Sync&Share Cloud Storage Plattform for the Academic Community in North Rhine-Westfalia. Extended Abtract. Proceedings of the 19th European University Information Systems Congress (EUNIS), 205-208.
• Sidorenko, W., Sonntag, J., Krüger, N., Stieglitz, S. & Stede, M. (2013). From newspaper to microblogging: What does it take to find opinions?. Proceedings of the 4th Workshop on Computational Approaches to Subjectivity, Sentiment & Social Media Analysis (WASSA), 81-86.
• Döpker, A., Brockmann, T. & Stieglitz, S. (2013). Use Cases for Gamification in Virtual Museums. Proceedings of Informatik 2013 - GI Lecturer Notes in Informatics 2013, 2308-2321.
• Stieglitz, S., Lattemann, C. & Brockmann, T. (2013). Einsatz Mobiler Apps im E-Learning. Proceedings of Gemeinschaft Neue Medien (GeNeMe), Köhler, T. & Kahnwald, N. (eds.), 47-60.

Book Sections

• Stieglitz, S. & Krüger, N. (2013). Public Enterprise-Related Communication and Its Impact on Social Media Issue Management. In: Weller, K., Bruns, A., Burgess, J., Mahrt, M. & Puschmann, C. (Hrsg.) Twitter and Society. Digital Formations, Vol. 89.
• Brockmann, T. & Stieglitz, S. (2013). Foresight of Mobile Social Media in Enterprises. In: Bruck, P. & Rao, M. (Hrsg.) Global Mobile – Applications and Innovations for the Worldwide Mobile Ecosystem, Information Today Inc., 293-311.

Articles in Journals

• Stieglitz, S. & Brockmann, T. (2012). Increasing Organizational Performance by Transforming into a Mobile Enterprise. MIS Quarterly Executive (MISQE) 11(4), 189-204.
• Bruns, A. & Stieglitz, S. (2012). Quantitative Approaches to Comparing Communication Patterns on Twitter. Journal of Technology in Human Services (JTHS) 30(3-4), 160-185.
• Stieglitz, S. & Meske, C. (2012). Maßnahmen für die Einführung und den Betrieb unternehmensinterner Social Media. HMD - Praxis der Wirtschaftsinformatik, Heft 287, 36-43.
• Stieglitz, S. & Brockmann, T. (2012). Mobile Enterprise - Erfolgsfaktoren für die Einführung mobiler Applikationen. HMD - Praxis der Wirtschaftsinformatik, Heft 286, 6-14.

Conference Papers

• Stieglitz, S. & Dang-Xuan, L. (2012). Impact and Diffusion of Sentiment in Public Communication on Facebook. Proceedings of the 20th European Conference on Information Systems (ECIS), Paper 98.
• Lattemann, C. & Stieglitz, S. (2012). Challenges for Lecturers in Virtual Worlds. Proceedings of the 20th European Conference on Information Systems (ECIS), Barcelona, Spain, Paper 243.
• Stieglitz, S. & Dang-Xuan, L. (2012). Political Communication and Influence through Microblogging – An Empirical Analysis of Sentiment in Twitter Messages and Retweet Behavior. Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS), 3500-3509. (Winner Best Paper Award)
• Stieglitz, S. & Brockmann, T. (2012). Virtual Worlds as Environments for Virtual Customer Integration. Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS), 1013-1020.
• Dang-Xuan, L. & Stieglitz, S. (2012). Impact and Diffusion of Sentiment in Political Communication - An Empirical Analysis of Political Weblogs. Proceedings of the 6th International AAAI Conference on Weblogs and Social Media (ICWSM), 427-430.
• Stieglitz, S., Brockmann, T. & Dang-Xuan, L. (2012). Usage of Social Media for Political Communication. Proceedings of the 16th Pacific Asia Conference on Information Systems (PACIS), Paper 341.
• Krüger, N., Stieglitz, S. & Potthoff, T. (2012). Brand Communication on Twitter - A Case Study on Adidas. Proceedings of the 16th Pacific Asia Conference on Information Systems (PACIS), Paper 161.
• Brockmann, T., Stieglitz, S., Kmieciak, J. & Diederich, S. (2012). User Acceptance of Mobile Business Intelligence Services. Proceedings of the 15th International IEEE Conference on Network-Based Information Systems (NBIS), 861-866.
• Stieglitz, S. & Brockmann, T. (2012). Evaluation virtueller Welten für einen
Einsatz im Projekt Museum 3D. Goltz, U., Magnor, M., Appelrath, H.-J., Matthies, H. K., Balke,  W.-T. & Wolf,  L. (eds.), GI Lecturer Notes in Informatics, Volume P-208, 1024-1034.
• Lattemann, C. & Stieglitz, S. (2012). E-Moderation im Distance Learning mittels Virtueller Welten – Eine Fallstudie in Second Life. Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI), 755-766.

Article in Journal

• vom Brocke, J., Becker, J., Maria Braccini, A., Butleris, R., Hofreiter, B., Kapočius, K., De Marco, M., Schmidt, G., Seidel, S., Simons, A., Skopal, T., Stein, A., Stieglitz, S., Suomi, R., Vossen, G., Winter, R. & Wrycza, S. (2011). Current and future issues in BPM research: a European perspective from the ERCIS meeting 2010. Communications of the Association for Information Systems (CAIS), Vol. 28, Article 25.

Conference Papers

• Stieglitz, S. & Dang-Xuan, L. (2011). Adoption and Use of Corporate Wikis in German Small and Medium-sized Enterprises. Proceedings of the 17th Americas Conference on Information Systems (AMCIS), Paper 235.
• Stieglitz, S. & Lattemann, C. (2011). Experiential Learning in Second Life. Proceedings of the 17th Americas Conference on Information Systems (AMCIS), Paper 238.
• Stieglitz, S. & Krüger, N. (2011). Analysis of Sentiments in Corporate Twitter Communication – A Case Study on an Issue of Toyota. Proceedings of the 22nd Australasian Conference on Information Systems (ACIS), Paper 29.
• Stieglitz, S. & Dang-Xuan, L. (2011). The Role of Sentiment in Information Propagation on Twitter – An Empirical Analysis of Affective Dimensions in Political Tweets. Proceedings of the 22nd Australasian Conference on Information Systems (ACIS), Paper 123.
• Stieglitz, S. & Brockmann, T. (2011). Virtuelle Welten als Plattform für Virtual Customer Integration. Heiß, H.-U., Pepper, P., Schlinghoff, H. & Schneider, J. (Hrsg.), GI Lecturer Notes in Informatics 2011 - Informatik schafft Communities, Vol. P-192.
• Stieglitz, S.& Meske, C. (2011). Zum Einfluss von Social Media auf die Rollenentwicklung des Chief Information Officer. Heiß, H.-U., Pepper, P., Schlinghoff, H. & Schneider, J. (eds.), GI Lecturer Notes in Informatics 2011 - Informatik schafft Communities, Vol. P-192.
• Fuchß, C., Schütz, B. & Stieglitz, S. (2011). Erweiterung virtueller Welten für den unternehmensinternen Einsatz. Heiß, H.-U., Pepper, P., Schlinghoff, H. & Schneider, J. (eds.), GI Lecturer Notes in Informatics 2011 - Informatik schafft Communities, Vol. P-192.
• Stieglitz, S. & Fuchß, C. (2011). Challenges of MANET for Mobile Social Networks. Proceedings of the 2nd International Conference on Ambient Systems, Networks and Technologies (ANT-2011) / The 8th International Conference on Mobile Web Information Systems (MobiWIS 2011), Procedia Computer Science 5, Elsevier, 820-825.
• Stieglitz, S. & Kaufhold, C. (2011). Automatic Full Text Analysis in Public Social Media – Adoption of a Software Prototype to Investigate Political Communication. Proceedings of the 2nd International Conference on Ambient Systems, Networks and Technologies (ANT-2011) / The 8th International Conference on Mobile Web Information Systems (MobiWIS 2011), Procedia Computer Science 5, Elsevier, 776-781.

Book Sections

• Stieglitz, S. & Fuchß, C. (2011). Message-Based Routing in Mobile Networks. In: Alkhatib, G. I. (ed.), Web Engineered Applications for Evolving Organizations: Emerging Knowledge, IGI Global, 1-12.
• Stieglitz, S., Krüger, N. & Eschmeier, A. (2011). Themenmonitoring in Twitter aus der Perspektive des Issue Managements. In: Meißner, K. & Engelien, M. (eds.), Virtual Enterprises, Communities & Social Networks, TUDpress, Dresden, 69-78.
• Stieglitz, S. & Dang-Xuan, L. (2011). Einsatz von Social Media für die politische Kommunikation in Deutschland. In: Meißner, K. & Engelien, M. (eds.), Virtual Enterprises, Communities & Social Networks, TUDpress, Dresden, 15-24.

Non-Academic

• Stieglitz, S. (2011). Fallstudie Börse Berlin: Web 2.0-Plattform zur Kundenkommunikation. Schubert, P. & Koch, M. (eds.), Wettbewerbsfaktor Business Software, München: Hanser, 247-266.

Conference Papers

• Stieglitz, S., Lattemann, C. & Fohr, G. (2010). Learning Arrangements in Virtual Worlds. Proceedings of the 43rd Hawaii International Conference on System Sciences (HICSS).
• Lattemann, C., Stieglitz, S., vom Brocke, J., Sonneberg, C. & Kallischnigg, K. (2010). Development of a Framework to Measure the Financial Performance of the Virtual Community of the Berlin Stock Exchange. Proceedings of the 43rd Hawaii International Conference on System Sciences (HICSS).
• Stieglitz, S., Lattemann, C. & Kallischnigg, M. (2010). Experiential Learning in Virtual Worlds – A Case Study for Entrepreneurial Training. Proceedings of the 16th Americas Conference on Information Systems (AMCIS), Paper 352.
• Lattemann, C., Kallischnigg, M. & Stieglitz, S. (2010). Einsatz und Nutzung von Social Software in kooperativen Forschungsprojekten. Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI), 1783-1793.

Book Sections

• Lattemann, C., Stieglitz, S. & Kupke, S. (2010). Knowledge Governance in Virtual Corporations. Lattemann, C. & Kupke, S. (eds.), International and Inter-Organizational Governance, Wissenschaftlicher Verlag Berlin, Berlin, 129-145.
• Stieglitz, S. & Schneider, A.-M. (2010). Einsatz von Sozialer Software für das Stakeholder Management. Meißner, K. & Engelien, M. (eds.), Virtual Enterprises, Communities & Social Networks, TUDpress, Dresden, 281-292.
• Brocke, J. v., Sonnenberg, C., Lattemann, C. & Stieglitz, S. (2009). Assessing the Total Cost of Ownership of Virtual Communities – The Case of the Berlin Stock Exchange. Murugesan, S. (ed.), Handbook of Research on Web 2.0, 3.0, and X.0: Technologies, Business, and Social Applications, IGI Global, Pennsylvania, 699-719.

Non-Academic

• Stieglitz, S. (2010). Virtuelle Communities. wisu, Ausgabe 5/2010, 663-666.

Articles in Journals

• Stieglitz, S., Fuchß, C., Stöckel, S. & Lattemann, C. (2009). A Concept for Mobile Ad-Hoc Messaging Networks (AMNet). International Journal of Information Technology and Web Engineering (IJITWE) 4(1), 1-13.
• Lattemann, C., Stieglitz S., Kupke, S. & Schneider, A.-M. (2009). Impact of PPPs to Broadband Diffusion in Europe. Transforming Government: People, Process and Policy (TGPPP) 3(4), Emerald Group, 355-374.
• Lattemann, C., Stieglitz, S. & Kupke, S. (2009). Deutsche Unternehmen auf dem Weg zum Web 2.0. HMD – Praxis der Wirtschaftsinformatik, Heft Nr. 267, 18-26.

Conference Papers

• Stieglitz, S., Fuchß, C., Lattemann, C. (2009). A Business Model for Mobile Ad-Hoc Communities. Hofreiter, B., Werthner, H. (eds.), Proceedings of the 11th IEEE Conference on Commerce and Enterprise Computing (CEC), IEEE Computer Society, 252-257.
• Lattemann, C., Stieglitz, S. & Korreck, S. (2009). Lernen in virtuellen Welten. Hansen, H.R., Karagiannis, D. & Fill, H.-G. (Hrsg.), Business Services: Konzepte, Technologien, Anwendungen – 9. Internationale Tagung der Wirtschaftsinformatik (WI), Band 2. Österreichische Computer Gesellschaft, Wien, 431-440.
• Stieglitz, S., Fuchß, C. & Lattemann, C. (2009). AMNet - Mobile Ad hoc Messaging Networks as a new communication infrastructure. Proceedings of the ITS European and MENA Conference, Bahrain, October 2009.

Book Section

• Lattemann, C., Stieglitz, S. & Fohr, G. (2009). Messung der Qualität von Lernarrangements Virtuellen Welten, Meißner, K. & Engelien, M. (eds.), Virtuelle Organisation und Neue Medien, TUDpress, Dresden, 343-352.

Articles in Journals

• Stieglitz, S., Lattemann, C. (2008). Governance of web 2.0 platforms in the stock exchanges industry. International Journal of Electronic Banking (IJEBank) 1(1), Inderscience, 46-59.
• Stieglitz, S. & Schneider, A.-M. (2008). The Impact of Social Software on Customer Decision Making Processes. E-Business Review 8, 265-268.

Conference Papers

• Lattemann, C., Kupke, S., Schneider, A.-M. & Stieglitz, S. (2008). Public Private Partnerships as an Inter-Organisational Initiative for the Diffusion of Broadband Technologies in Europe. Proceedings of the 16th European Conference on Information Systems (ECIS), Paper 108, http://aisel.aisnet.org/ecis2008/108.
• Brocke, J. v., Stieglitz, S., Lattemann, C. & Sonnenberg, C. (2008). Economics of Virtual Communities – The Case of the Berlin Stock Exchange. Proceedings of the 14th Americas Conference on Information Systems (AMCIS).
• Stieglitz, S., Lattemann, C., vom Brocke, J. & Sonnenberg, C. (2008). Economics of Virtual Communities - A Financial Analysis of a Case Study at the Berlin Stock Exchange. Proceedings of the 21st Bled eConference for eCollaboration: Overcoming Boundaries through Multi-Channel Interaction, Paper 26, 248-262.
• Fuchß, C., Stieglitz, S., Hillmann, O. & Lattemann, C. (2008). An Approach to Ad-Hoc Messaging Networks Using Time Shifted Message Propagation. Proceedings of the IADIS International Conference of Web Based Communities.
• Stieglitz, S., Lattemann, C., Kursawe, M., Müller-Röber, B. & Regierer, B. (2008). Bio-VWe, Evaluation of Virtual Worlds for Applications in Life Sciences. Proceedings of the 1st FORSYS Symposium.

Book

• Stieglitz, S. (2008). Steuerung Virtueller Communities – Instrumente, Mechanismen, Wirkungszusammenhänge. Gabler, Wiesbaden.

Book Sections

• Schneider, A. M., Stieglitz, S. & Lattemann, C. (2008). Social Software as an Instrument of CSR. Vaccaro, A., Horta, H. & Madsen, P. (Hrsg.), Transparency, Information and Communication Technology, Philosophy Documentation Center, Virginia, 124-138.
• Lattemann, C. & Stieglitz, S. (2008). Einsatz Virtueller Welten in der Aus- und Weiterbildung - Das Projekt Bio-VWe. Meißner, K. & Engelien, M. (eds.), Virtuelle Organisation und Neue Medien, TUDpress, Dresden, 273-284.

Articles in Journals

• Fuchß, C., Stieglitz, S., Hillmann, O. & Lattemann, C. (2007). An Approach to Ad-hoc Messaging Networks Using Time Shifted Propagation. International Journal of Interactive Mobile Technologies (iJIM) 1(1), 16-21.
• Lattemann, C., Kupke, S., Stieglitz, S. & Fetscherin, M. (2007). How to Govern Virtual Corporations. E-Business Review 7, 137-141.
• Lattemann, C., Kupke, S., Stieglitz, S. & Fetscherin, M. (2007). The Governance of Virtual Corporations. Journal of E-Business 6(2)-7(1), 53-64.
• Stieglitz, S., Fuchß, C. & Lattemann, C. (2007). Mobile learning by using ad hoc messaging network. IEEE Multidisciplinary Engineering Education Magazine 2(4), 1-6.

Conference Papers

• Lattemann, C. & Stieglitz, S. (2007). Online Communities for Customer Relationship Management on Financial Stock Markets - A Case Study from a Project at the Berlin Stock Exchange. Proceedings of the 13th American Conference on Information Systems (AMCIS).
• Lattemann, C., Kupke, S., Stieglitz, S. & Fetscherin, M. (2007). Governance within virtual Corporations. Proceedings of the 7th Annual Conference of the Academy of E-Business (IAEB). (Outstanding Research Paper)
• Stieglitz, S. (2007). The Use of Governance Mechanisms in Wiki Systems for Learning Arrangements. Proceedings of the 2nd International Conference on ICT for Development, Education and Training.
• Stieglitz, S., Fuchß, C., Hillmann, O. & Lattemann, C. (2007). Mobile learning by using ad hoc messaging networks. Proceedings of the 2nd International Conference on Interactive Mobile and Computer Aided Learning (IMCL).

Conference Papers

• Lattemann, C., Kupke, S., Schneider, A.M. & Stieglitz, S. (2006). Public Private Partnerships as an Accelerator of Broadband Diffusion? - Findings from Case Studies. Proceedings of the Conference on Applied Infrastructure Research, TU Berlin.
• Fuchß, C., Stieglitz, S. & Hillmann, O. (2006). Ad-hoc Messaging Network in a Mobile Environment. Proceedings of the International Conference of Internet Technology and Secured Transactions (ICITST).
• Lattemann, C., Kupke, S., Schneider A.M. & Stieglitz, S. (2006). Financial funding and organizational models in Public Private Partnerships for broadband projects in Europe. Proceedings of the 17th ITS Conference (ITS).

Book Sections

• Lattemann, C. & Stieglitz, S. (2006). Coworker Governance in Open-Source Projects. Bitzer, J. & Schröder, J.H. (eds.), The Economics of Open Source Software Development. Elsevier, Amsterdam, 149-164.
• Lattemann, C. & Stieglitz, S. (2006). eLearning Strategien für das universitäre Massenstudium - zukünftige Herausforderungen und Lösungswege. Lattemann, L. & Köhler, T. (eds.), Multimediale Technologien - Multimedia im E-Business und in der Bildung. Peter Lang Verlag, Frankfurt am Main, 65-80.
• Lattemann, S. & Stieglitz, S. (2006). Vermittlung von Schlüsselqualifikationen, kann eLearning im Bologna-Prozess helfen? Lattemann, C. & Köhler, T. (eds.): Multimediale Technologien II – Multimedia in der Bildung. Peter Lang Verlag, Frankfurt am Main, 65-79.

Conference Paper

• Lattemann, C. & Stieglitz, S. (2005). A Framework for Governance in Open-Source Communities. Proceedings of the 38th Hawaii International Conference on System Sciences (HICSS).

Book Section

• Lattemann, C. & Stieglitz, S. (2005). Rahmen für eine Governance in Open Source-Projekten. Meißner, K. & Engelien, M. (eds.), Virtuelle Organisation und Neue Medien, TUDpress, Dresden, 39-50.