# FAQ

## FAQ0001 Allocated disk space (quota) is exceeded. What happened?

Each user has a default amount of allowed disk usage on mount point  '/scratch'  (actual hard limit are 5 TB).

On each login the so-called message-of-the-day prompts the personal status of the quota on /scratch, e.g.

Disk quotas for user xy123ab (uid 12345):
Filesystem  kbytes   quota   limit   grace   files   quota   limit   grace
/scratch 1785264656  5261334937 5368709120       -  351193       0       0       -

This report can also be requested by (here TB based amounts)

lfs quota -h -u id -un /scratch

In case of exceedance, a login is possible but no more data can be generated on /scratch, i.e. no more jobs can succesfully started/run. Then the user must first reduced the used disk space by transferring data to other storage. For further usage the /home folder or storage in each workgroup should be used. Final archiving can be done by TSM-archive server, please contact hpc-support-team .

## FAQ0005 How can I renew my user account?

Before the renewal of your user account, a report regarding the previous usage period has to prepared (see section 2.5 in user policy). See FAQ0006

Afterwards, you can apply for a new account period on
https://www.uni-due.de/css/magnitude_zugang_antrag.php

## FAQ0006 What is the content of the report of usage?

(Comment: For each account period a report of usage is mandatory !!!)

It should contain the following topics (1/2 to 2 pages):

• What has been calculated/simulated?
• What has been changed wrt. the outline in the application?
• Which applications/software/libraries/... have been used?
• Have you any suggestions regarding the usability of the system?
• List of publications (if possible including DuePublico-ID)

In general, it should be more specific and detailed as in the former account application!

=> Please send it as PDF to hpc-support@uni-due.de !