FAQ0001 Allocated disk space (quota) is exceeded. What happened?

Each user has a default amount of allowed disk usage on mount point  '/scratch'  (actual hard limit are 5 TB).

On each login the so-called message-of-the-day prompts the personal status of the quota on /scratch, e.g.

Disk quotas for user xy123ab (uid 12345):
     Filesystem  kbytes   quota   limit   grace   files   quota   limit   grace
       /scratch 1785264656  5261334937 5368709120       -  351193       0       0       -

This report can also be requested by (here TB based amounts)

lfs quota -h -u `id -un` /scratch

In case of exceedance, a login is possible but no more data can be generated on /scratch, i.e. no more jobs can succesfully started/run. Then the user must first reduced the used disk space by transferring data to other storage. For further usage the /home folder or storage in each workgroup should be used. Final archiving can be done by TSM-archive server, please contact hpc-support-team .

FAQ0002 How can I transfer data from and to magnitUDE

FAQ0004 Why is my job rejected?

FAQ0004 When will my job start?

FAQ0005 How can I renew my user account?

Before the renewal of your user account, a report regarding the previous usage period has to prepared (see section 2.5 in user policy). See FAQ0006

Afterwards, you can apply for a new account period on

FAQ0006 What is the content of the report of usage?

(Comment: For each account period a report of usage is mandatory !!!)

It should contain the following topics (1/2 to 2 pages):

  • What has been calculated/simulated?
  • What has been changed wrt. the outline in the application?
  • Which applications/software/libraries/... have been used?
  • Have you any suggestions regarding the usability of the system?
  • List of publications (if possible including DuePublico-ID)

In general, it should be more specific and detailed as in the former account application!

=> Please send it as PDF to hpc-support@uni-due.de !

FAQ0006 How can I change my password for my magnitUDE account?

Since the access to magnitUDE is controlled by your ZIM-account, you must change the password for this account via the Selfcare-Portal: https://benutzerverwaltung.uni-duisburg-essen.de/portal/

Remark: The change will also effect all other online services using the account, see https://www.uni-due.de/zim/services/benutzerverwaltung/unikennung.shtml