Workshop "Interacting with Robots and Virtual Agents? Robotic Systems in Situated Action and Social Encounters"

Workshop (MuC 2019)Interacting with Robots and Virtual Agents? Robotic Systems in Situated Action and Social Encounters

Workshop at MuC 2019 (Mensch und Computer), Hamburg, Germany. (MCI-WS13 ). Organized by Karola Pitsch (University of Duisburg-Essen, Germany)

Date: Mon, 09.09.2019, 9:00 - 17:30 h

Venue: Universität Hamburg, Edmund-Siemers-Allee 1, 20146 Hamburg, Ost Seminarraum 222



Research in informatics and the engineering sciences strives to endow technical systems – like (humanoid) robots, embodied conversational agents, voice interfaces etc. – with abilities that should allow the systems to “interact with people in a natural, interpersonal manner” (Breazeal et al. 2016: 1935). While the evaluation of such technologies has a strong tradition in the fields of psychology and cognitive sciences investigating the robot’s/agent’s usability and the users’ perception and attitudes using questionnaires and quantitative measures, it remains unclear as how these results are related to the concrete interactional conduct of the robot/agent, how users spontaneously attempt to deal with such technologies, which resources they mobilize to coordinate their actions with those of the robot/agent, and how the artefact and its agency are constructed. This workshop aims at addressing these open questions in that it suggests an interactional and praxeological approach based on the micro-analysis of video-taped recordings of encounters between humans and robots and a research methodology based on Ethnography and Conversation Analysis. It brings together researchers from the humanities and social sciences who investigate the ways in which robotic systems feature in situated action and social encounters ‘in the wild’



09:00 - 09:30 B. Due (University of Copenhagen, Denmark): Laughing at the robot: Incongruent robot actions as laughables 

09:30 - 10:00 N. Rollet & C. Licoppe (Télécom Paris, France; Institut polytechnique de Paris; CNRS, France): Why (pre)closing matters. The case of human-robot interaction 

10:00 - 10:30 F. Muhle & I. Bock (Bielefeld University, Germany): Intuitive Interfaces? Interface Design and its Impact on Human-Robot Interaction 

10:30 - 11:00 h Coffee

11:00 - 11:30 K. Pitsch (University of Duisburg-Essen, Germany): Referential Practices for a Museum Guide Robot. Human-Robot-Interaction as a Methodological Tool to Investigate Multimodal Interaction

11:30 - 12:00 H. Pelikan (Linköping University, Sweden): "A Stubborn Child" - How Robot Sounds are Oriented to in Everyday Situated Interaction at Home 

12:00 - 12:30 J. Velkovska (Orange Labs, France): When an emotional robot meets real customers Exploring HRI in a customer relationship setting 

12:30 - 14:00 h Lunch

14:00 - 14:30 A. Yamazaki, K. Yamazaki, Y. Arano, Y. Saito, E. Iiyama, H. Fukuda, Y. Kobayashi, Y. Kuno (Tokyo University of Technology, Saitama University, Japan(: Interacting with Wheelchair Mounted Navigator Robot 

 14:30 - 15:00 A. Krummheuer, M. Rehm, K. Rodil (Aalborg University, Danemark): Doing Scheduling? The Construction of Agency and Memory while Programming a Reminder Robot with a Person with Severe Brain Injury

15:00 - 15:30 S. Reeves J. E. Fischer, M. Porcheron, R. Sikveland (University of Nottingham, Loughborough University, UK): Learning how to talk: Co-producing action with and around voice agents 

15:30 - 16:00 h Coffee

16:00 - 16:30  M. Relieu, M. Sahin, A. Francillon (Telecom Paris, SAP Security Research, Eurecom, France): Lenny the bot as a resource for sequential analysis: exploring the treatment of Next Turn Repair Initiation in the beginnings of unsolicited calls 

16:30 - 17:00 Discussion