Milad Mirbabaie | Team of the Research Group Professional Communication in Electronic Media / Social Media

Dr. Milad Mirbabaie

Address: Forsthausweg 2, 47057 Duisburg

Office: LE 309a

Phone: +49 203 379 2671

Mail: milad.mirbabaie@uni-due.de

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Research Interest

  • Information Systems/Sociotechnical Systems
  • Communication and Collaboration Systems
  • Crisis Communication and Management in Social Media
  • Social Media Analytics
  • Collective Behaviour in Social Media Communication

Academic Qualification

since 09/2018 Postdoctoral Researcher and Teamleader for Sociotechnical Systems at the University of Duisburg-Essen
05/2014-08/2018 PhD Candidate at the University of Münster, School of Business and Economics, Department of Information Systems (summa cum laude)
02/2017-03/2017 Visiting Scholar in the Discipline of Business Information Systems at the University of Sydney (Business School) and Queensland University of Technology (School of Communication)
11/2015-12/2015 Occupational Trainee in the Discipline of Business Information Systems at the University of Sydney Business School
11/2014-12/2014 Visiting Scholar in the Discipline of Business Information Systems at the University of Sydney Business School
10/2011-01/2014 M.Sc. IT-Management & -Consulting at the University of Hamburg
10/2007-09/2011 B.Sc. Information Systems at the University of Hamburg

Professional Background

since 02/2015 Research Associate at the University of Duisburg Essen. (Prof. Dr. Stieglitz, Professional Communication in Electronic Media / Social Media)
since 10/2015 Manager of the Competence Center Connected Organization
02/2014-01/2015 Research Associate at the University of Münster. Department of Information Systems. (Prof. Dr. Stieglitz, Communication and Collaboration Management)
04/2013-09/2013 Master's degree Candidate in cooperation with PPI AG in Hamburg
10/2012-07/2013 Working Student at QSC AG (ehemals INFO AG) in Hamburg
04/2012-09/2012 Project Manager at Lufthansa Systems AG in Schleswig-Holstein
12/2011-08/2012 Student Assistant at the University of Hamburg - IT-Management and -Consulting
03/2012-04/2012 Internship at IndiTango AG in Hamburg
09/2009-09/2011 IT-Consultant at Connextis GmbH in Hamburg

Fellowships

since 2019 Member of the German Academic Association for Business Research (VHB)
since 2019 Member of the Global Young Faculty (Stiftung Mercator in cooperation with the University Alliance Ruhr)
since 01/2017 Gesellschaft für Informatik (GI) - Fachgruppe "CSCW & Social Computing"
since 10/2016 Association for Information Systems (AIS)
since 10/2016 Wirtschaftsinformatik Netzwerk Münster (WINet)
since 10/2015 Member of the Graduate School "User-centred Social Media"
since 05/2014 Communications and Technology for Society Research Group at The University of Sydney

Articles in Journals

  • Stieglitz, S., Mirbabaie, M., Kroll, T. & Marx, J. (2019). ‘Silence’ as a Strategy during a Corporate Crisis - The Case of Volkswagen’s ‘Dieselgate’. Internet Research
     
  • Mirbabaie, M., Bunker, D., Stieglitz, S., Deubel, A. (2019). Who Sets the Tone? Determining the Impact of Convergence Behaviour Archetypes in Social Media Crisis Communication. Information Systems Frontiers (ISF). DOI: 10.1007/s10796-019-09917-x
     
  • Mirbabaie, M., Marx., J. (2019). ‘Breaking’ News: Uncovering Sense-Breaking Patterns in Social Media Crisis Communication during the 2017 Manchester Bombing. Behaviour & Information Technology (BIT)
     
  • Mirbabaie, M., Stieglitz, S., Priesmeyer, J., Kindel, M. (2019). Einsatz von Spielmechaniken und Bots zur Moderation von Kreativitätsprozessen in Unternehmen. HMD Praxis der Wirtschaftsinformatik. DOI: 10.1365/s40702-018-00475-5
     
  • Stieglitz, S., Mirbabaie, M., Ross, B. & Neuberger, C. (2018). Social Media Analytics - Challenges in Topic Discovery, Data Collection, and Data Preparation. International Journal of Information Management (IJIM), 39, 156-168. (Open Access / PDF)
     
  • Stieglitz, S., Meske, C., Ross, B., Mirbabaie, M. (2018). Going Back in Time to Predict the Future - The Complex Role of the Data Collection Period in Social Media Analytics. Information Systems Frontiers (ISF). 
     
  • Stieglitz, S., Mirbabaie, M. & Fromm, J. (2018). Understanding Sense-Making on Social Media during Crises: Categorization of Sense-Making Barriers and Strategies. International Journal of Information Systems for Crisis Response and Management (IJISCRAM), 9(4).
     
  • Stieglitz, S., Mirbabaie, M. & Milde, M. (2018). Social Positions and Collective Sense-making in Crisis Communication. International Journal of Human-Computer Interaction (IJHCI). 
     
  • Kapidzic, S., Neuberger, C., Stieglitz, S., Mirbabaie, M. (2018). Interaction and influence on Twitter: Comparing the discourse relationships between user types on five topics. Digital Journalism (RDIJ). DOI: 10.1080/21670811.2018.1522962
     
  • Stieglitz, S., Bunker, D., Mirbabaie, M., & Ehnis, C. (2017): Sense-Making in Social Media During Extreme Events. Journal of Contingencies and Crisis Management (JCCM). DOI: 10.1111/1468-5973.12193

Conference Articles/Chapters

  • Brünker, F., Wischnewski, M., Mirbabaie, M., & Meinert, J. (2020). The Role of Social Media during Social Movements – Observations from the #metoo Debate on Twitter. In Proceedings of the 52nd Annual Hawaii International Conference on System Sciences (HICSS). Maui, Hawaii (forthcoming)
     
  • Brünker, F., Deitelhoff, F., & Mirbabaie, M. (2019). Collective Identity Formation on Instagram – Investigating the Social Movement Fridays for Future. Proceedings of the 30th Australasian Conference on Information Systems (ACIS), Fremantle, Australia (forthcoming)
     
  • Mirbabaie, M., Fromm, J. (2019). Reducing the Cognitive Load of Decision-Makers in Emergency Management through Augmented Reality. Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm/Uppsala, Sweden.
     
  • Kroll, T., Paukstadt, U., Kreidermann, K., Mirbabaie, M. (2019). Nudging People to Save Energy in Smart Homes with Social Norms and Self-Commitment. Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm/Uppsala, Sweden.
     
  • Mirbabaie, M., Marx., J., Stieglitz, S. (2019). ‘Show Me Your People Skills’ - Employing CEO Branding for Corporate Reputation Management in Social Media. Proceedings of the 14th International Conference on Wirtschaftsinformatik (WI), Siegen, Germany.
     
  • Fromm, J., Mirbabaie, M., Stieglitz, S. (2019). The Potential of Augmented Reality for Improving Occupational First Aid. Proceedings of the 14th International Conference on Wirtschaftsinformatik (WI), Siegen, Germany.
     
  • Jung, A.-K., Mirbabaie, M., Ross, B., Stieglitz, S., Neuberger, C., Kapidzic, S. (2018). Information Diffusion between Twitter and Online Media. Proceedings of the 39th International Conference on Information Systems (ICIS), San Francisco, USA.
     
  • Mirbabaie, M., Fromm, J., Löppenberg, S., Meinig, S., and Reuße, M. (2018). The Potential of Social Media Analytics for Improving Social Media Communication of Emergency Agencies. Proceedings of the 29th Australasian Conference on Information Systems (ACIS), Sydney, Australia.
     
  • Marx, J., Mirbabaie, M., Ehnis, C. (2018). Sense-Giving Strategies of Media Organisations in Social Media Disaster Communication: Findings from Hurricane Harvey. Proceedings of the 29th Australasian Conference on Information Systems (ACIS), Sydney, Australia.
     
  • Marx, J., Mirbabaie, M., Stieglitz, S. (2018). You are now an Influencer! Measuring CEO Reputation in Social Media. Proceedings of the 29th Australasian Conference on Information Systems (ACIS), Sydney, Australia.
     
  • Brachten, F., Mirbabaie, M., Stieglitz, S., Berger, O., Bludau, S., Schrickel, K. (2018). Threat or Opportunity? - Examining Social Bots in Social Media Crisis Communication. Proceedings of the 29th Australasian Conference on Information Systems (ACIS), Sydney, Australia.
     
  • Stieglitz, S., Mirbabaie, M., Fromm, J. & Melzer, S. (2018). The Adoption of Social Media Analytics for Crisis Management – Challenges and Opportunities. Proceedings of the 26th European Conference on Information Systems (ECIS), Portsmouth, UK. 
     
  • Mirbabaie, M. Bunker, D., Deubel, A., Stieglitz, S. (2018): Examining Convergence Behaviour during Crisis Situations on Social Media - A Case Study on the Manchester Bombing 2017. In: Smart working, living and organizing IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, Portsmouth, UK. 
     
  • Meinert, J., Mirbabaie, M., Dungs, S., Aker, A. (2018): Is it really fake? – Towards an Understanding of Fake News in Social Media Communication. In: 20th International Conference on Human-Computer Interaction, Social Computing and Social Media. Lecture Notes in Computer Science (LNCS), Springer. 
     
  • Kapidzic, S., Neuberger, C., Stieglitz, S., Mirbabaie, M.: The Quality of Tweets and the Adoption of Journalistic Norms. In Otto, Kim & Köhler, Andreas (Hrsg.), Trust in media and journalism: Empirical perspectives on ethics, norms, impacts and populism in Europe. Wiesbaden: Springer VS. DOI: 10.1007/978-3-658-20765-6_4
     
  • Mirbabaie, M., Youn, S. (2018): Exploring Sense-making Activities in Crisis Situations. In Proceedings of the 10th Multikonferenz Wirtschaftsinformatik (MKWI). Lüneburg, Germany. 
     
  • Mirbabaie, M., Potthoff, T., Lange, C., Stieglitz, S. (2018): Integration von Social-Media-Daten in analytische CRM-Systeme. In Proceedings of the 10th Multikonferenz Wirtschaftsinformatik (MKWI). Lüneburg, Germany. 
     
  • Stieglitz, S., Mirbabaie, M., Potthoff, T. (2018): Crisis Communication on Twitter during a Global Crisis of Volkswagen – The Case of “Dieselgate” In: Proceedings of the 51st Hawaii International Conference on System Sciences (HICSS).
     
  • Bunker, D., Mirbabaie, M., Stieglitz, S. (2017): Convergence Behaviour of Bystanders: An Analysis of 2016 Munich Shooting Twitter Crisis Communication. Proceedings of the 28th Australasian Conference on Information Systems (ACIS). Hobart, Tasmania.
     
  • Mirbabaie, M., Zapatka, E. (2017). Sensemaking in Social Media Crisis Communication - A Case Study on the Brussels Bombings in 2016. Proceedings of the Twenty-Fifth European Conference on Information Systems (ECIS), Guimarães, Portugal. (Winner of the Claudio Ciborra Award / Nominated for the Best Paper Award)
     
  • Mirbabaie, M., Stieglitz, S., Ruiz Eiro, M. (2017). #IronyOff – Understanding the Usage of Irony on Twitter during a Corporate Crisis. Proceedings of the 21st Pacific Asia Conference on Information Systems (PACIS). Langkawi, Malaysia.
     
  • Milad Mirbabaie, Stefan Stieglitz, Patrick Kubat (2017): Mobile Unterstützung für Hilfsorganisationen in Krisensituationen - Anforderungsanalyse und prototypische Umsetzung einer Smartwatch App. INFORMATIK 2017, Lecture Notes in Informatics (LNI), Gesellschaft für Informatik (GI), Maximilian Eibl, Martin Gaedke (ed.)
     
  • Stieglitz, S., Mirbabaie, M., Schwenner, L., Marx, J., Lehr, J., Brünker, F. (2017). Sensemaking and Communication Roles in Social Media Crisis Communication. Proceedings of the 13th International Conference on Wirtschaftsinformatik (WI), St. Gallen, Switzerland.
     
  • Mirbabaie, M., Tschampel, N., Stieglitz, S. (2016). Geodaten in Social Media als Informationsquelle in Krisensituationen. Proceedings of the 9th Multikonferenz Wirtschaftsinformatik (MKWI). Ilmenau, Germany.
     
  • Mirbabaie, M.,  Stieglitz, S., Volkeri, S. (2016). Volunteered Geographic Information and its Implications for Disaster Management. Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS).
     
  • Mirbabaie, Milad; Ehnis, Christian; Stieglitz, Stefan; Bunker, Deborah: Communication roles in public events: a case study on Twitter communications. In: Information systems and global assemblages : (re)configuring actors, artefacts, organizations: IFIP WG 8.2 Working Conference on Information Sysanizations, IS&O 2014, Auckland, New Zealand, December 11-12, 2014: proceedings / Doolin, Bill; Lamprou, Eleni; Mitev, Nathalie; McLeod, Laurie (Hrsg.) Heidelberg [u.a.] Springer (2014) 207-218 ISBN: 978-3-662-45707-8 978-3-662-45708-5
     
  • Stieglitz, Stefan; Brockmann, Tobias; Mirbabaie, Milad: How context impacts on media choice. In: Proceedings of the 25th Australasian Conference on Information Systems (ACIS): 8th - 10th December, Auckland, New Zealand Auckland, New Zealand (2014) ISBN: 978-1-927184-26-4 Online: aut.researchgateway.ac.nz
     
  • Ehnis, Christian; Mirbabaie, Milad; Bunker, Deborah; Stieglitz, Stefan: The role of social media network participants in extreme events. In: Proceedings of the 25th Australasian Conference on Information Systems (ACIS): 8th -10th Dec 2014, Auckland, New Zealand Auckland, New Zealand (2014) ISBN: 978-1-927184-26-4 Online: aut.researchgateway.ac.nz

Conference Presentations

  • Kapidzic, Sanja, Felix Frey, Christoph Neuberger, Stefan Stieglitz, Milad Mirbabaie (2018). "How news websites refer to Twitter: A content analysis of source transparency in journalism." ECREA European Communication Conference, 02.11.2018.
     
  • Frey, Felix, Sanja Kapidzic, Christoph Neuberger, Stefan Stieglitz, Milad Mirbabaie (2018). "Practicing differences on Twitter: How journalists, citizens, spokespersons, and celebrities tweet about the 'refugee crisis'." ECREA European Communication Conference, 01.11.2018.
     
  • ​Mirbabaie, M., Stieglitz, S. (2017): The Role of Bystanders in Social Media Crisis Communication – A Case Study on the Munich Shooting 2016. Poster presented at the 14th International Conference on Information Systems for Crisis Response And Management (ISCRAM) in Albi, France.
     
  • Kapidzic, S., Neuberger, C., Stieglitz, S., Mirbabaie, M. (2016): Interaction and influence on Twitter: A content analytic comparison of the triangular discourse relationship between media, spokespersons and citizens on five topics. Paper presented at the annual meeting of the International Communication Association Conference (ICA) in Fukuoka, Japan.
     
  • Kapidzic, S., Neuberger, C., Stieglitz, S., Mirbabaie, M. (2016): The quality of tweets and the adoption of journalistic norms – Results of a large-scale content analysis. Paper presented at the annual meeting of the European Communication Conference (ECREA) in Prague, Czech Republic.
     
  • Kapidzic, S., Neuberger, C., Stieglitz, S., Mirbabaie, M. (2016): Die Rolle der Bürger bei der Nachrichtenverbreitung auf Twitter – Ein inhaltsanalytischer Vergleich von drei Ereignissen. Paper presented at the annual meeting of the Deutsche Gesellschaft für Publizistik- und Kommunikationswissenschaft Conference (DGPuK-Jahrestagung) in Leipzig, Germany.