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Prof. Dr. Ralf Plattfaut

Informatik / WiInf

Anschrift
Universitätsstrasse 9
45141 Essen
Raum
R09 R00 H16
E-Mail
Sekretariat.TM@icb.uni-due.de
Webseite
https://www.tm.wiwi.uni-due.de

Funktionen

  • Prodekan/in, Informatik

  • Prodekan/in, Fakultätsrat

  • Universitätsprofessor/in, Wirtschaftsinformatik und Transformationsmanagement

  • Prodekan/in, Abteilung für Wirtschaftsinformatik

Die folgenden Publikationen sind in der Online-Universitätsbibliographie der Universität Duisburg-Essen verzeichnet. Weitere Informationen finden Sie gegebenenfalls auch auf den persönlichen Webseiten der Person.

    Artikel in Zeitschriften

  • Urban, Isabella; Plattfaut, Ralf
    The Interplay of Digital Responsibility and Digital Transformation : Empirical Insights from a Nationwide Digital Transformation
    In: Information Systems Frontiers 2025 , in press
    DOI (Open Access)
  • Zubler, Marie-E.; Koch, Julian; Plattfaut, Ralf
    User-driven technology in NGOs : A computationally intensive theory approach
    In: International Journal of Information Management Data Insights , Jg. 5 2025 , Nr. 1 , 100307
    DOI (Open Access)
  • Godefroid, Marie; Gan, Yun; Hüls, Gerrit; Plattfaut, Ralf; Niehaves, Björn
    Addressing status quo bias to turn a failing decision system introduction around : The case of DB Schenker
    In: Journal of Decision Systems 2024 , in press
    DOI
  • Zubler, Marie-E.; Plattfaut, Ralf; Niehaves, Björn
    Decolonizing IT governance in international non-governmental organisations : An Ubuntu approach
    In: Information Systems Journal 2024
    DOI (Open Access)
  • Weber, Sebastian; Wyszynski, Marc; Godefroid, Marie; Plattfaut, Ralf; Niehaves, Bjoern
    How do medical professionals make sense (or not) of AI? : A social-media-based computational grounded theory study and an online survey
    In: Computational and Structural Biotechnology Journal , Jg. 24 2024 , S. 146 - 159
    DOI (Open Access)
  • Godefroid, Marie-E.; Plattfaut, Ralf; Niehaves, Björn
    Identifying key barriers to nonprofit organizations' adoption of technology innovations
    In: Nonprofit Management & Leadership , Jg. 35 2024 , Nr. 1 , S. 237 - 259
    DOI (Open Access)
  • Haase, Jennifer; Leopold, Henrik; Kremser, Waldemar; Mendling, Jan; Onnasch, Linda; Plattfaut, Ralf
    Interdisciplinary Directions for Researching the Effects of Robotic Process Automation and Large Language Models on Business Processes
    In: Communications of the Association for Information Systems (CAIS) , Jg. 54 2024 , S. 579 - 604
    DOI
  • Godefroid, Marie-E.; Borghoff, Vincent; Plattfaut, Ralf; Niehaves, Björn
    Structural power imbalances in global organisations : Analysing IT governance from a postcolonial perspective
    In: European Journal of Information Systems (EJIS) , Jg. 34 2024 , Nr. 3 , S. 529 - 550
    DOI (Open Access)
  • Godefroid, Marie-E.; Borghoff, Vincent; Plattfaut, Ralf; Niehaves, Björn
    Teleworking antecedents : An exploration into availability bias as an impediment
    In: Information Systems and E-Business Management (ISeB) , Jg. 22 2024 , Nr. 2 , S. 247 - 284
    DOI (Open Access)
  • Plattfaut, Ralf; Borghoff, Vincent
    How to Successfully Navigate Crisis-Driven Digital Transformations
    In: MIS Quarterly Executive (MISQE) , Jg. 22 2023 , Nr. 3 , S. 191 - 208
    DOI
  • Godefroid, Marie-E.; Plattfaut, Ralf; Niehaves, Björn
    How to measure the status quo bias? : A review of current literature
    In: Management Review Quarterly , Jg. 73 2023 , Nr. 4 , S. 1667 - 1711
    DOI (Open Access)
  • Röglinger, Maximilian; Plattfaut, Ralf; Borghoff, Vincent; Kerpedzhiev, Georgi; Becker, Jörg; Beverungen, Daniel; vom Brocke, Jan; Van Looy, Amy; del-Río-Ortega, Adela; Rinderle-Ma, Stefanie; Rosemann, Michael; Santoro, Flavia Maria; Trkman, Peter
    Exogenous Shocks and Business Process Management : A Scholars’ Perspective on Challenges and Opportunities
    In: Business and Information Systems Engineering (BISE) , Jg. 64 2022 , Nr. 5 , S. 669 - 687
    DOI (Open Access)
  • Vollenberg, Carolin; Hoffmann, Felix; Coners, André; Plattfaut, Ralf
    Omni-Kanal-Transformation im Krankenhaus  : eine Fallstudie
    In: HMD: Praxis der Wirtschaftsinformatik , Jg. 59 2022 , Nr. 6 , S. 1478 - 1493
    DOI (Open Access)
  • Plattfaut, Ralf
    On the Importance of Project Management Capabilities for Sustainable Business Process Management
    In: Sustainability , Jg. 14 2022 , Nr. 13 , 7612
    DOI (Open Access)
  • Coners, André; Vollenberg, Carolin; Aberman, Max; Nacke, Jannis; Plattfaut, Ralf
    Process Mining als Instrument des Controllings : Transparenz über die Einkaufsprozesse eines Energieversorgers
    In: Controlling: Zeitschrift für erfolgsorientierte Unternehmenssteuerung , Jg. 34 2022 , Nr. 2 , S. 62 - 69
    DOI
  • Plattfaut, Ralf; Borghoff, Vincent
    Robotic Process Automation : A Literature-Based Research Agenda
    In: Journal of Information Systems , Jg. 36 2022 , Nr. 2 , S. 173 - 191
    DOI
  • Plattfaut, Ralf; Borghoff, Vincent; Godefroid, Marie; Koch, Julian; Trampler, Michael; Coners, André
    The Critical Success Factors for Robotic Process Automation
    In: Computers in Industry , Jg. 138 2022 , 103646
    DOI
  • Distel, Bettina; Koelmann, Holger; Plattfaut, Ralf; Becker, Jörg
    Watch who you trust! : A structured literature review to build a typology of e-government risks
    In: Information Systems and E-Business Management (ISeB) , Jg. 20 2022 , Nr. 4 , S. 789 - 818
    DOI (Open Access)
  • Kregel, Ingo; Koch, Julian; Plattfaut, Ralf
    Beyond the Hype : Robotic Process Automation's Public Perception Over Time
    In: Journal of Organizational Computing and Electronic Commerce , Jg. 31 2021 , Nr. 2 , S. 130 - 150
    DOI
  • Vollenberg, Carolin; Koch, Julian; Trampler, Michael; Bade, Friederike-Maria; Coners, André; Plattfaut, Ralf
    Die Entwicklungsbeschleunigung von Robotic Process Automation Lösungen  : Fallstudie einer deutschen Gesundheitsbehörde
    In: HMD: Praxis der Wirtschaftsinformatik , Jg. 58 2021 , Nr. 5 , S. 1244 - 1263
    DOI (Open Access)
  • Plattfaut, Ralf; Stein, Armin; Bergener, Katrin
    Hochschulübergreifende Digitale Lehr‑/Lernkonzepte zum Geschäftsprozessmanagement  : Herausforderungen und Lessons Learned
    In: HMD: Praxis der Wirtschaftsinformatik , Jg. 58 2021 , Nr. 6 , S. 1456 - 1468
    DOI (Open Access)
  • Koch, Julian; Plattfaut, Ralf; Kregel, Ingo
    Looking for Talent in Times of Crisis – The Impact of the Covid-19 Pandemic on Public Sector Job Openings
    In: International Journal of Information Management Data Insights , Jg. 1 2021 , Nr. 2 , 100014
    DOI (Open Access)
  • Plattfaut, Ralf; Koch, Julian
    Preserving the legacy – Why do professional soccer clubs (not) adopt innovative process technologies? : A grounded theory study
    In: Journal of Business Research , Jg. 136 2021 , S. 237 - 250
    DOI
  • Plattfaut, Ralf; Koch, Julian F.; Trampler, Michael; Coners, André
    PEPA : Entwicklung eines Scoring-Modells zur Priorisierung von Prozessen für eine Automatisierung
    In: HMD: Praxis der Wirtschaftsinformatik , Jg. 57 2020 , Nr. 6 , S. 1111 - 1129
    DOI (Open Access)

    • Vorworte / Nachworte

  • Di Ciccio, Claudio; Fdhila, Walid; Agostinelli, Simone; Amyot, Daniel; Leopold, Henrik; Krčál, Michal; Mandelburger, Monika Malinova; Polančič, Gregor; Tomičić-Pupek, Katarina; Gdowska, Katarzyna; Grisold, Thomas; Sliż, Piotr; Beerepoot, Iris; Gabryelczyk, Renata; Plattfaut, Ralf
    Preface
    In: Business Process Management: Blockchain, Robotic Process Automation, Central and Eastern European, Educators and Industry Forum / Di Ciccio, Claudio; Fdhila, Walid; Agostinelli, Simone; Amyot, Daniel; Leopold, Henrik; Krčál, Michal; Malinova Mandelburger, Monika; Polančič, Gregor; Tomičić-Pupek, Katarina; Gdowska, Katarzyna; Grisold, Thomas; Sliż, Piotr; Beerepoot, Iris; Gabryelczyk, Renata; Plattfaut, Ralf (Hrsg.) 2024 , S. v - vi

    • Beiträge in Sammelwerken und Tagungsbänden

  • François, Peter A.; Plattfaut, Ralf
    Designing the Organizational Reuse Environment : Enabling Citizen Developers to Reuse Process Automation Artifacts
    In: Business Process Management: Blockchain, Robotic Process Automation, Central and Eastern European, Educators and Industry Forum / Di Ciccio, Claudio; Fdhila, Walid; Agostinelli, Simone; Amyot, Daniel; Leopold, Henrik; Krčál, Michal; Malinova Mandelburger, Monika; Polančič, Gregor; Tomičić-Pupek, Katarina; Gdowska, Katarzyna; Grisold, Thomas; Sliż, Piotr; Beerepoot, Iris; Gabryelczyk, Renata; Plattfaut, Ralf (Hrsg.) 2024 , S. 138 - 153
    DOI
  • Vollenberg, Carolin; Plattfaut, Ralf; Coners, André
    How do Organizations react to Unintended Affordances? : An Ethnography in Healthcare
    In: International Conference on Information Systems, ICIS 2023: "Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies" / 44th International Conference on Information Systems: Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies, ICIS 2023,10 Dec 2023 - 13 Dec 2023, Hyderibad, India 2023
  • François, Peter A.; Kampmann, Marlon; Plattfaut, Ralf; Coners, André
    Systematically embedding automation reuse in business process management projects
    In: Proceedings of Project Management and Process Models (PVM 2023) / Project Management and Process Models (PVM 2023); 6 - 17 November 2023; Hagen 2023 , S. 73 - 85
  • Plattfaut, Ralf; Borghoff, Vincent
    Capabilities for Digital Process Innovation : Results of an Ongoing Action Research Study
    In: Business Process Management Workshops: Revised Selected Papers / BPM 2021 International Workshops, Rome, Italy, September 6-10, 2021 / Marrella, Andrea; Weber, Barbara (Hrsg.) 2022 , S. 232 - 242
    DOI
  • Müller, Kilian; Koelmann, Holger; Niemann, Marco; Plattfaut, Ralf; Becker, Jörg
    Exploring Audience’s Attitudes Towards Machine Learning-based Automation in Comment Moderation
    In: Wirtschaftsinformatik 2022 Proceedings / 7th International Conference on Wirtschaftsinformatik, WI 22, 21st – 23rd February 2022, Nuremberg 2022
    (Open Access)
  • Godefroid, Marie; Borghoff, Vincent; Plattfaut, Ralf; Niehaves, Björn
    Is Centralization Good IT Governance or Postcolonial : Insights from NGOs
    In: ICIS 2022 Proceedings / ICIS 2022, December 9-14 2022, Copenhagen, Denmark 2022 , 1277
  • Ahuja, Vinod Kumar; Kazantsev, Nikolai; Plattfaut, Ralf
    Open Innovation via Open Source : Collaboration of Companies to Infuse Automobiles with Digital Technologies
    In: AMCIS 2022 Proceedings / AMCIS 2022, Minneapolis, August 10-14, 2022 2022
  • Plattfaut, Ralf
    Robotic Process Automation : Eine Herausforderung für IT-Governance
    In: Praxishandbuch Robotic Process Automation (RPA): Von der Prozessanalyse bis zum Betrieb / Feldmann, Carsten (Hrsg.) 2022 , S. 401 - 410
    DOI
  • Borghoff, Vincent; Plattfaut, Ralf
    Steering the Robots : An Investigation of IT Governance Models for Lightweight IT and Robotic Process Automation
    In: Business Process Management: Blockchain, Robotic Process Automation, and Central and Eastern Europe Forum; Proceedings / BPM 2022 Blockchain, RPA, and CEE Forum, Münster, Germany, September 11–16, 2022 / Marrella, Andrea; Matulevičius, Raimundas; Gabryelczyk, Renata; Axmann, Bernhard; Bosilj Vukšić, Vesna; Gaaloul, Walid; Indihar Štemberger, Mojca; Kő, Andrea; Lu, Qinghua (Hrsg.) 2022 , S. 170 - 184
    DOI
  • Koch, Julian; Vollenberg, Carolin; Plattfaut, Ralf; Coners, Andre, Andre
    The Fear of Losing Control : What Prevents the Automation of Business Processes in Sensitive Areas
    In: Proceedings of the 55th Annual Hawaii International Conference on System Sciences / 55th Annual Hawaii International Conference on System Sciences, January 3-7, 2022, Hawaii / Bui, Tung X. (Hrsg.) 2022 , S. 6217 - 6226
    DOI (Open Access)
  • Godefroid, Marie; Plattfaut, Ralf
    The Power of Positivity : Framing IS adoption messages just right
    In: ICIS 2022 Proceedings / ICIS 2022, December 9-14 2022, Copenhagen, Denmark 2022 , 1279
    (Open Access)
  • François, Peter A.; Borghoff, Vincent; Plattfaut, Ralf; Janiesch, Christian
    Why Companies Use RPA : A Critical Reflection of Goals
    In: Business Process Management: Proceedings / 20th International Conference, BPM 2022, Münster, Germany, September 11-16, 2022 / Di Ciccio, Claudio; Dijkman, Remco; Del-Río-Ortega, Adela; Rinderle-Ma, Stefanie (Hrsg.) 2022 , S. 399 - 417
    DOI
  • Borghoff, Vincent; Plattfaut, Ralf
    Challenges in IT governance in sports organizations : an actor-network perspective
    In: Proceedings of the IADIS International Conference e-Society / IADIS International Conference e-Society, Virtual Conference, 3-5 March, 2021 / Kommers, Piet; Isaías, Pedro (Hrsg.) 2021 , S. 225 - 232
    (Open Access)
  • Godefroid, Marie; Zeuge, Anna; Oschinsky, Frederike; Plattfaut, Ralf; Niehaves, Björn
    Cognitive Biases in IS Research : A Framework Based on a Systematic Literature Review
    In: PACIS 2021 Proceedings / 25th Pacific Asia Conference on Information Systems, Dubai, UAE, 2021 , 325
  • Godefroid, Marie; Borghoff, Vincent; Plattfaut, Ralf
    Lightweight IT-Governance for NGOs : An Unresolved Challenge
    In: Proceedings of the IADIS International Conference e-Society / IADIS International Conference e-Society, Virtual Conference, 3-5 March, 2021 / Kommers, Piet; Isaías, Pedro (Hrsg.) 2021 , S. 217 - 224
    (Open Access)
  • Käss, Sebastian; Godefroid, Marie; Borghoff, Vincent; Strahringer, Susanne; Westner, Markus; Plattfaut, Ralf
    Towards a taxonomy of concepts describing IT outside the IT department
    In: ACIS2021: Australasian Conference on Information Systems 2021 / Macquarie Business School, Macquarie University Sydney, Australia, December 6-10, 2021 2021
    (Open Access)

    • Bücher/Sammelwerke/Tagungsbände

  • Di Ciccio, Claudio; Fdhila, Walid; Agostinelli, Simone; Amyot, Daniel; Leopold, Henrik; Krčál, Michal; Malinova Mandelburger, Monika; Polančič, Gregor; Tomičić-Pupek, Katarina; Gdowska, Katarzyna; Grisold, Thomas; Sliż, Piotr; Beerepoot, Iris; Gabryelczyk, Renata; Plattfaut, Ralf (Hrsg.)
    Business Process Management : Blockchain, Robotic Process Automation, Central and Eastern European, Educators and Industry Forum
    Berlin 2024
    (Lecture Notes in Business Information Processing (LNBIP) ; 527)
    DOI

    • Working Paper

  • Plattfaut, Ralf; Coners, André; Becker, Jörg; Vollenberg, Carolin; Koch, Julian; Godefroid, Marie; Halbach-Türscherl, David
    Patient portals in German hospitals : status quo and quo vadis
    Münster 2020
    (Working Papers / ERCIS - European Research Center for Information Systems ; 33)
    (Open Access)