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Prof. Dr. Ralf Plattfaut

Informatik / WiInf

Anschrift
Universitätsstrasse 9
45141 Essen
Raum
R09 R02 H33
E-Mail
Sekretariat.TM@icb.uni-due.de
Webseite
https://www.tm.wiwi.uni-due.de

Funktionen

  • Prodekan/in, Informatik

  • Prodekan/in, Fakultätsrat

  • Universitätsprofessor/in, Wirtschaftsinformatik und Transformationsmanagement

  • Prodekan/in, Abteilung für Wirtschaftsinformatik

Die folgenden Publikationen sind in der Online-Universitätsbibliographie der Universität Duisburg-Essen verzeichnet. Weitere Informationen finden Sie gegebenenfalls auch auf den persönlichen Webseiten der Person.

    Artikel in Zeitschriften

  • Plattfaut, Ralf; Grisold, Thomas
    Business process management as a continuous enabler for digital innovation : insights from top executives
    In: Business Process Management Journal, Jg. 31, 2025, Nr. 8, S. 244 – 266
    DOI (Open Access)
  • Van Looy, Amy; Goni, Joklan Imelda Camelia; Urban, Isabella; Plattfaut, Ralf
    Defining and characterizing intelligent robots
    In: Business Process Management Journal, 2025, in press
    DOI
  • Zubler, Marie Elisabeth; François, Peter Alois; Plattfaut, Ralf
    Old Ways or New Bots : Conceptualizing Status Quo Bias and Corresponding Countermeasures for Robotic Process Automation
    In: Business and Information Systems Engineering (BISE), 2025, in press
    DOI (Open Access)
  • Zubler, Marie Elisabeth; François, Peter Alois; Plattfaut, Ralf
    Publsiher Correction: Old Ways or New Bots : Conceptualizing Status Quo Bias and Corresponding Countermeasures for Robotic Process Automation
    In: Business and Information Systems Engineering (BISE), 2025, in press
    DOI (Open Access)
  • Urban, Isabella; Plattfaut, Ralf
    The Interplay of Digital Responsibility and Digital Transformation : Empirical Insights from a Nationwide Digital Transformation
    In: Information Systems Frontiers, 2025, in press
    DOI (Open Access)
  • Zubler, Marie-E.; Koch, Julian; Plattfaut, Ralf
    User-driven technology in NGOs : A computationally intensive theory approach
    In: International Journal of Information Management Data Insights, Jg. 5, 2025, Nr. 1, 100307
    DOI (Open Access)
  • Godefroid, Marie; Gan, Yun; Hüls, Gerrit; Plattfaut, Ralf; Niehaves, Björn
    Addressing status quo bias to turn a failing decision system introduction around : The case of DB Schenker
    In: Journal of Decision Systems, 2024, in press
    DOI
  • Zubler, Marie-E.; Plattfaut, Ralf; Niehaves, Björn
    Decolonizing IT governance in international non-governmental organisations : An Ubuntu approach
    In: Information Systems Journal, 2024
    DOI (Open Access)
  • Weber, Sebastian; Wyszynski, Marc; Godefroid, Marie; Plattfaut, Ralf; Niehaves, Bjoern
    How do medical professionals make sense (or not) of AI? : A social-media-based computational grounded theory study and an online survey
    In: Computational and Structural Biotechnology Journal, Jg. 24, 2024, S. 146 – 159
    DOI, Online Volltext (Open Access)
  • Godefroid, Marie-E.; Plattfaut, Ralf; Niehaves, Björn
    Identifying key barriers to nonprofit organizations' adoption of technology innovations
    In: Nonprofit Management & Leadership, Jg. 35, 2024, Nr. 1, S. 237 – 259
    DOI (Open Access)
  • Haase, Jennifer; Leopold, Henrik; Kremser, Waldemar; Mendling, Jan; Onnasch, Linda; Plattfaut, Ralf
    Interdisciplinary Directions for Researching the Effects of Robotic Process Automation and Large Language Models on Business Processes
    In: Communications of the Association for Information Systems (CAIS), Jg. 54, 2024, S. 579 – 604
    DOI
  • Godefroid, Marie-E.; Borghoff, Vincent; Plattfaut, Ralf; Niehaves, Björn
    Structural power imbalances in global organisations : Analysing IT governance from a postcolonial perspective
    In: European Journal of Information Systems (EJIS), Jg. 34, 2024, Nr. 3, S. 529 – 550
    DOI (Open Access)
  • Godefroid, Marie-E.; Borghoff, Vincent; Plattfaut, Ralf; Niehaves, Björn
    Teleworking antecedents : An exploration into availability bias as an impediment
    In: Information Systems and E-Business Management (ISeB), Jg. 22, 2024, Nr. 2, S. 247 – 284
    DOI (Open Access)
  • Plattfaut, Ralf; Borghoff, Vincent
    How to Successfully Navigate Crisis-Driven Digital Transformations
    In: MIS Quarterly Executive (MISQE), Jg. 22, 2023, Nr. 3, S. 191 – 208
    DOI
  • Godefroid, Marie-E.; Plattfaut, Ralf; Niehaves, Björn
    How to measure the status quo bias? : A review of current literature
    In: Management Review Quarterly, Jg. 73, 2023, Nr. 4, S. 1667 – 1711
    DOI (Open Access)
  • Röglinger, Maximilian; Plattfaut, Ralf; Borghoff, Vincent; Kerpedzhiev, Georgi; Becker, Jörg; Beverungen, Daniel; vom Brocke, Jan; Van Looy, Amy; del-Río-Ortega, Adela; Rinderle-Ma, Stefanie; Rosemann, Michael; Santoro, Flavia Maria; Trkman, Peter
    Exogenous Shocks and Business Process Management : A Scholars’ Perspective on Challenges and Opportunities
    In: Business and Information Systems Engineering (BISE), Jg. 64, 2022, Nr. 5, S. 669 – 687
    DOI (Open Access)
  • Vollenberg, Carolin; Hoffmann, Felix; Coners, André; Plattfaut, Ralf
    Omni-Kanal-Transformation im Krankenhaus  : eine Fallstudie
    In: HMD: Praxis der Wirtschaftsinformatik, Jg. 59, 2022, Nr. 6, S. 1478 – 1493
    DOI (Open Access)
  • Plattfaut, Ralf
    On the Importance of Project Management Capabilities for Sustainable Business Process Management
    In: Sustainability, Jg. 14, 2022, Nr. 13, 7612
    DOI (Open Access)
  • Coners, André; Vollenberg, Carolin; Aberman, Max; Nacke, Jannis; Plattfaut, Ralf
    Process Mining als Instrument des Controllings : Transparenz über die Einkaufsprozesse eines Energieversorgers
    In: Controlling: Zeitschrift für erfolgsorientierte Unternehmenssteuerung, Jg. 34, 2022, Nr. 2, S. 62 – 69
    DOI
  • Plattfaut, Ralf; Borghoff, Vincent
    Robotic Process Automation : A Literature-Based Research Agenda
    In: Journal of Information Systems, Jg. 36, 2022, Nr. 2, S. 173 – 191
    DOI
  • Plattfaut, Ralf; Borghoff, Vincent; Godefroid, Marie; Koch, Julian; Trampler, Michael; Coners, André
    The Critical Success Factors for Robotic Process Automation
    In: Computers in Industry, Jg. 138, 2022, 103646
    DOI
  • Distel, Bettina; Koelmann, Holger; Plattfaut, Ralf; Becker, Jörg
    Watch who you trust! : A structured literature review to build a typology of e-government risks
    In: Information Systems and E-Business Management (ISeB), Jg. 20, 2022, Nr. 4, S. 789 – 818
    DOI (Open Access)
  • Kregel, Ingo; Koch, Julian; Plattfaut, Ralf
    Beyond the Hype : Robotic Process Automation's Public Perception Over Time
    In: Journal of Organizational Computing and Electronic Commerce, Jg. 31, 2021, Nr. 2, S. 130 – 150
    DOI
  • Vollenberg, Carolin; Koch, Julian; Trampler, Michael; Bade, Friederike-Maria; Coners, André; Plattfaut, Ralf
    Die Entwicklungsbeschleunigung von Robotic Process Automation Lösungen  : Fallstudie einer deutschen Gesundheitsbehörde
    In: HMD: Praxis der Wirtschaftsinformatik, Jg. 58, 2021, Nr. 5, S. 1244 – 1263
    DOI (Open Access)
  • Plattfaut, Ralf; Stein, Armin; Bergener, Katrin
    Hochschulübergreifende Digitale Lehr‑/Lernkonzepte zum Geschäftsprozessmanagement  : Herausforderungen und Lessons Learned
    In: HMD: Praxis der Wirtschaftsinformatik, Jg. 58, 2021, Nr. 6, S. 1456 – 1468
    DOI (Open Access)
  • Koch, Julian; Plattfaut, Ralf; Kregel, Ingo
    Looking for Talent in Times of Crisis – The Impact of the Covid-19 Pandemic on Public Sector Job Openings
    In: International Journal of Information Management Data Insights, Jg. 1, 2021, Nr. 2, 100014
    DOI (Open Access)
  • Plattfaut, Ralf; Koch, Julian
    Preserving the legacy – Why do professional soccer clubs (not) adopt innovative process technologies? : A grounded theory study
    In: Journal of Business Research, Jg. 136, 2021, S. 237 – 250
    DOI
  • Plattfaut, Ralf; Koch, Julian F.; Trampler, Michael; Coners, André
    PEPA : Entwicklung eines Scoring-Modells zur Priorisierung von Prozessen für eine Automatisierung
    In: HMD: Praxis der Wirtschaftsinformatik, Jg. 57, 2020, Nr. 6, S. 1111 – 1129
    DOI (Open Access)

    • Vorworte / Nachworte

  • Di Ciccio, Claudio; Fdhila, Walid; Agostinelli, Simone; Amyot, Daniel; Leopold, Henrik; Krčál, Michal; Mandelburger, Monika Malinova; Polančič, Gregor; Tomičić-Pupek, Katarina; Gdowska, Katarzyna; Grisold, Thomas; Sliż, Piotr; Beerepoot, Iris; Gabryelczyk, Renata; Plattfaut, Ralf
    Preface
    In: Business Process Management: Blockchain, Robotic Process Automation, Central and Eastern European, Educators and Industry Forum / Di Ciccio, Claudio; Fdhila, Walid; Agostinelli, Simone; Amyot, Daniel; Leopold, Henrik; Krčál, Michal; Malinova Mandelburger, Monika; Polančič, Gregor; Tomičić-Pupek, Katarina; Gdowska, Katarzyna; Grisold, Thomas; Sliż, Piotr; Beerepoot, Iris; Gabryelczyk, Renata; Plattfaut, Ralf (Hrsg.). Berlin: Springer, 2024, S. v – vi
    DOI

    • Beiträge in Sammelwerken und Tagungsbänden

  • Plattfaut, Ralf; Vollenberg, Carolin; François, Peter A.; Aberman, Max; Nacke, Jannis; Coners, André
    Process Mining as a Driver for Business Process Management : The Case of the Enervie Group
    In: Business Process Management Cases: Vol. 3: Implementation in Practice / vom Brocke, Jan; Mendling, Jan; Rosemann, Michael (Hrsg.). Cham: Springer Nature, 2025, S. 211 – 225
    DOI
  • François, Peter A.; Plattfaut, Ralf
    Designing the Organizational Reuse Environment : Enabling Citizen Developers to Reuse Process Automation Artifacts
    In: Business Process Management: Blockchain, Robotic Process Automation, Central and Eastern European, Educators and Industry Forum / Di Ciccio, Claudio; Fdhila, Walid; Agostinelli, Simone; Amyot, Daniel; Leopold, Henrik; Krčál, Michal; Malinova Mandelburger, Monika; Polančič, Gregor; Tomičić-Pupek, Katarina; Gdowska, Katarzyna; Grisold, Thomas; Sliż, Piotr; Beerepoot, Iris; Gabryelczyk, Renata; Plattfaut, Ralf (Hrsg.). Berlin: Springer, 2024, S. 138 – 153
    DOI
  • Baer, Manfred; Plattfaut, Ralf
    Human Friendly Automation : A Literature Review on the Role of the Human Factor in AI-Driven Business Process Automation
    In: Business Process Management Forum: BPM 2024 Forum, Krakow, Poland, September 1–6, 2024, Proceedings / BPM 2024 Forum, September 1–6, 2024, Krakow, Poland / Marrella, Andrea; Resinas, Manuel; Jans, Mieke; Rosemann, Michael (Hrsg.). Cham: Springer Nature Switzerland, 2024, S. 287 – 301
    DOI
  • Wurzer, Antonia; Plattfaut, Ralf
    Reconciling Agile Transformation Paradoxes : Process Polarities in Agile Development Methodologies and Internal Audit Practices
    In: Proceedings of the 45th International Conference on Information Systems (ICIS 2024): Digital Platforms for Emerging Societies / ICIS 2024, 45th International Conference on Information Systems, December 15-18, 2024, Bangkok / Association for Information Systems (Hrsg.). Atlanta: Association for Information Systems, 2024
  • Vollenberg, Carolin; Plattfaut, Ralf; Coners, André
    How do Organizations react to Unintended Affordances? : An Ethnography in Healthcare
    In: International Conference on Information Systems, ICIS 2023: "Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies" / 44th International Conference on Information Systems: Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies, ICIS 2023,10 Dec 2023 - 13 Dec 2023, Hyderibad, India: Association for Information Systems, 2023
  • Godefroid, Marie-E.; Plattfaut, Ralf; Niehaves, Björn
    Increasing RPA Adoption : An Experiment on Countermeasures for Status Quo Bias
    In: Business Process Management: 21st International Conference, BPM 2023, Utrecht, The Netherlands, September 11–15, 2023, Proceedings / 21st International Conference, BPM 2023, Utrecht, The Netherlands, September 11–15, 2023 / Di Francescomarino, Chiara; Burattin, Andrea; Janiesch, Christian; Sadiq, Shazia (Hrsg.). Berlin: Springer Nature Switzerland, 2023, S. 323 – 340
    DOI
  • François, Peter A.; Kampmann, Marlon; Plattfaut, Ralf; Coners, André
    Systematically embedding automation reuse in business process management projects
    In: Proceedings of Project Management and Process Models (PVM 2023) / Project Management and Process Models (PVM 2023); 6 - 17 November 2023; Hagen. Bonn: Gesellschaft für Informatik (GI), 2023, S. 73 – 85
  • Plattfaut, Ralf; Borghoff, Vincent
    Capabilities for Digital Process Innovation : Results of an Ongoing Action Research Study
    In: Business Process Management Workshops: Revised Selected Papers / BPM 2021 International Workshops, Rome, Italy, September 6-10, 2021 / Marrella, Andrea; Weber, Barbara (Hrsg.). Cham: Springer Science, 2022, S. 232 – 242
    DOI
  • Müller, Kilian; Koelmann, Holger; Niemann, Marco; Plattfaut, Ralf; Becker, Jörg
    Exploring Audience’s Attitudes Towards Machine Learning-based Automation in Comment Moderation
    In: Wirtschaftsinformatik 2022 Proceedings / 7th International Conference on Wirtschaftsinformatik, WI 22, 21st – 23rd February 2022, Nuremberg: AIS eLibrary, 2022
    Online Volltext (Open Access)
  • Godefroid, Marie; Borghoff, Vincent; Plattfaut, Ralf; Niehaves, Björn
    Is Centralization Good IT Governance or Postcolonial : Insights from NGOs
    In: ICIS 2022 Proceedings / ICIS 2022, December 9-14 2022, Copenhagen, Denmark: AIS eLibrary, 2022, 1277
    Online Volltext
  • Ahuja, Vinod Kumar; Kazantsev, Nikolai; Plattfaut, Ralf
    Open Innovation via Open Source : Collaboration of Companies to Infuse Automobiles with Digital Technologies
    In: AMCIS 2022 Proceedings / AMCIS 2022, Minneapolis, August 10-14, 2022: Association for Information Systems, 2022
    Online Volltext
  • Plattfaut, Ralf
    Robotic Process Automation : Eine Herausforderung für IT-Governance
    In: Praxishandbuch Robotic Process Automation (RPA): Von der Prozessanalyse bis zum Betrieb / Feldmann, Carsten (Hrsg.). Wiesbaden: Springer Fachmedien Wiesbaden, 2022, S. 401 – 410
    DOI
  • Borghoff, Vincent; Plattfaut, Ralf
    Steering the Robots : An Investigation of IT Governance Models for Lightweight IT and Robotic Process Automation
    In: Business Process Management: Blockchain, Robotic Process Automation, and Central and Eastern Europe Forum; Proceedings / BPM 2022 Blockchain, RPA, and CEE Forum, Münster, Germany, September 11–16, 2022 / Marrella, Andrea; Matulevičius, Raimundas; Gabryelczyk, Renata; Axmann, Bernhard; Bosilj Vukšić, Vesna; Gaaloul, Walid; Indihar Štemberger, Mojca; Kő, Andrea; Lu, Qinghua (Hrsg.). Cham: Springer Science, 2022, S. 170 – 184
    DOI
  • Koch, Julian; Vollenberg, Carolin; Plattfaut, Ralf; Coners, Andre, Andre
    The Fear of Losing Control : What Prevents the Automation of Business Processes in Sensitive Areas
    In: Proceedings of the 55th Annual Hawaii International Conference on System Sciences / 55th Annual Hawaii International Conference on System Sciences, January 3-7, 2022, Hawaii / Bui, Tung X. (Hrsg.). Honolulu: Department of IT Management, Shidler College of Business, University of Hawaii at Manoa, 2022, S. 6217 – 6226
    DOI (Open Access)
  • Godefroid, Marie; Plattfaut, Ralf
    The Power of Positivity : Framing IS adoption messages just right
    In: ICIS 2022 Proceedings / ICIS 2022, December 9-14 2022, Copenhagen, Denmark: AIS eLibrary, 2022, 1279
    Online Volltext (Open Access)
  • François, Peter A.; Borghoff, Vincent; Plattfaut, Ralf; Janiesch, Christian
    Why Companies Use RPA : A Critical Reflection of Goals
    In: Business Process Management: Proceedings / 20th International Conference, BPM 2022, Münster, Germany, September 11-16, 2022 / Di Ciccio, Claudio; Dijkman, Remco; Del-Río-Ortega, Adela; Rinderle-Ma, Stefanie (Hrsg.). Cham: Springer Science, 2022, S. 399 – 417
    DOI
  • Borghoff, Vincent; Plattfaut, Ralf
    Challenges in IT governance in sports organizations : an actor-network perspective
    In: Proceedings of the IADIS International Conference e-Society / IADIS International Conference e-Society, Virtual Conference, 3-5 March, 2021 / Kommers, Piet; Isaías, Pedro (Hrsg.): IADIS, 2021, S. 225 – 232
    Online Volltext (Open Access)
  • Godefroid, Marie; Zeuge, Anna; Oschinsky, Frederike; Plattfaut, Ralf; Niehaves, Björn
    Cognitive Biases in IS Research : A Framework Based on a Systematic Literature Review
    In: PACIS 2021 Proceedings / 25th Pacific Asia Conference on Information Systems, Dubai, UAE,: AIS eLibrary, 2021, 325
    Online Volltext
  • Godefroid, Marie-E.; Plattfaut, Ralf
    Lightweight IT as a New Analytical Lens for Digitalization of NGOs
    In: Proceedings of the IADIS International Conference e-Society / IADIS International Conference e-Society, Virtual Conference, 3-5 March, 2021: IADIS, 2021, S. 85 – 92
  • Godefroid, Marie; Borghoff, Vincent; Plattfaut, Ralf
    Lightweight IT-Governance for NGOs : An Unresolved Challenge
    In: Proceedings of the IADIS International Conference e-Society / IADIS International Conference e-Society, Virtual Conference, 3-5 March, 2021 / Kommers, Piet; Isaías, Pedro (Hrsg.): IADIS, 2021, S. 217 – 224
    Online Volltext (Open Access)
  • Käss, Sebastian; Godefroid, Marie; Borghoff, Vincent; Strahringer, Susanne; Westner, Markus; Plattfaut, Ralf
    Towards a taxonomy of concepts describing IT outside the IT department
    In: ACIS2021: Australasian Conference on Information Systems 2021 / Macquarie Business School, Macquarie University Sydney, Australia, December 6-10, 2021: AIS eLibrary, 2021
    Online Volltext (Open Access)

    • Bücher/Sammelwerke/Tagungsbände

  • Di Ciccio, Claudio; Fdhila, Walid; Agostinelli, Simone; Amyot, Daniel; Leopold, Henrik; Krčál, Michal; Malinova Mandelburger, Monika; Polančič, Gregor; Tomičić-Pupek, Katarina; Gdowska, Katarzyna; Grisold, Thomas; Sliż, Piotr; Beerepoot, Iris; Gabryelczyk, Renata; Plattfaut, Ralf (Hrsg.)
    Business Process Management : Blockchain, Robotic Process Automation, Central and Eastern European, Educators and Industry Forum
    Berlin: Springer, 2024
    (Lecture Notes in Business Information Processing (LNBIP) ; 527)
    DOI

    • Working Paper

  • Plattfaut, Ralf; Coners, André; Becker, Jörg; Vollenberg, Carolin; Koch, Julian; Godefroid, Marie; Halbach-Türscherl, David
    Patient portals in German hospitals : status quo and quo vadis
    Münster, 2020
    (Working Papers / ERCIS - European Research Center for Information Systems ; 33)
    Online Volltext (Open Access)