Central Ombuds Office for Students
Current InformationCancellation of Walk-in Consultations
The walk-in consultation hours on 2 October 2026 at the Essen campus as well as on 6 October 2026 at the Duisburg campus unfortunately have to be cancelled.
During these weeks, please feel free to use the open consultation hours available at the respective other campus, book your individual appointment using the online booking tool for consultations or send me an email with your concerns.
Consultation optionsGetting in touch
To consult with the Ombuds Office for Students, various options are open to you:
- Drop in during the open consultation hours at the Duisburg or Essen campus without an appointment.
- Send an email describing your situation or use the contact form below.
- Give me a call.
- Make an appointment using the online booking tool for consultations or one of the contact options above.
Experienced and confidential Your contact
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Dr. Marina Metzmacher |
Open consultation Hours
Duisburg campus
Tuesdays 10 am to 12 noon
Essen campus
Fridays 10 am to 12 noon
You can drop in during the open consultation hours without an appointment.
You can also reach me by phone during the hours specified for the relevant campus. Please be aware, however, that I cannot answer your call if I am in consultation with someone else.
Central Ombuds Office Addresses
Duisburg campus
Geibelstrasse 41
47057 Duisburg
RoomSG 092
Phone: +49 203 37 93801
Essen campus
Universitätsstraße 2
45141 Essen
Room T02 S00 L17
Phone: +49 201 18 32116