Who is the UDE bus service intended for?

The shuttle service has been set up to provide direct journeys between the campuses in Duisburg and Essen during working hours and lecture times. Its primary purpose is to enable students and staff to attend appointments or events at both locations within a single day, where this is not possible using local public transport or would involve a disproportionate amount of effort.

Please note that organising the daily journey to the university is, in principle, the responsibility of students and staff and cannot be covered by the university’s own transport services.

Why are only certain shuttle times available?

The shuttle service is operated by a driver employed specifically for this purpose. When planning the service, typical peak times, traffic conditions and available staff resources were taken into account in order to serve as many people as possible during key lecture and working hours.

Have the times been finalised?

We monitor usage and continuously analyse at what times there is particularly high or particularly low demand for journeys. Should it become apparent that certain time slots are being used more or less than expected, journey times will be adjusted as far as possible.

Could there be any disruptions to the shuttle service?

Yes, in some cases, there may be short-term cancellations or cancellations lasting several days – for example, if the driver is unable to work due to illness.

If no replacement driver is available and the journey cannot therefore be rescheduled, the affected bookings will be cancelled. In this case, you will receive an automatic notification informing you of the cancellation.

Why is there only one stop per campus?

In order to keep journey times as short and attractive as possible, it was decided to establish one central stop per campus. By consolidating the stops, journey times can be stabilised and the shuttle services can be made more reliable overall. The selected stops are located on the campus grounds in Essen and Duisburg, ensuring they are easily accessible. Additional stops would lengthen journey times and thus limit the frequency of services.

Where can I download the app? 

What should I do if the shuttle bus is already full but I neet to get to the other campus? 

The app includes a waiting list function.

If no seats are available, you can use the usual public transport options (train or the U18 and tram 901). The shuttle is a limited additional service.

What should I do if I am unable to take a booked journey?

Journeys that cannot be undertaken must be cancelled in all cases.

This will enable those on the waiting list to travel on the shuttle bus.

Can I use the shuttle service without a smartphone?

What should I do if the train is not running but I need to get to the other campus?

If there are no seats available on the shuttle, you can use the usual public transport options (e.g. rail replacement services, the U18 underground line and tram 901) or carpool.

The shuttle is a limited additional service that cannot compensate for the lack of rail services.

What should I do while the Duisburg-Essen railway line is closed?

If there are no seats available on the shuttle, the usual public transport options (rail replacement service, the U18 underground line and tram 901) and car-sharing are available. The shuttle is a limited additional service that cannot compensate for the loss of rail services.

To give students, lecturers and administrative staff greater flexibility during this period, faculties and departments have also been advised to make greater use of hybrid formats for teaching, events and meetings.

Ist there any assistance available for accessible access?