UB and ZIM run the e-Point as a joint service desk with the goal to offer prompt and efficient front-line assistance for members of the University on a wide range of computer and communications issues. Here, questions regarding the services of the ZIM are answered and problems for example with the username or the configuration of E-Mail or Wifi are solved.

Campus Essen:
building R09 (University Library GW/GSW) at the ground floor

Campus Duisburg:
building LK (University Library) at the ground floor

Services

  • Identification and authentication services
  • Help with E-Mail applications
  • Help with the ZIM Webmail-Interface
  • Configuration of Wifi (eduroam)
  • Installation of VPN
  • Help with the use of file storage and document management
  • Help with the use of Learning Platform Moodle
  • Registration for the IT Learning program
  • Registration of White Cards for the print-system

e-Point

Mon-Fri 9am - 7pm
Phone (DU) 0203 379-4242
Phone (E) 0201 183-4444

Campus Duisburg:
building LK (University Library) at the ground floor

Campus Essen:
building R09 (University Library GW/GSW) at the ground floor

IT Learning program

The IT Learning program offers all members of the University opportunities to learn the IT skills needed for work, study and research.