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  • Which information are you missing?
  • Where are explanations insufficient?
  • Are there faults anywhere?
  • . . .
With your constructive criticism and suggestion you can help us to improve the efficiency of our online service.
 
When you are contacting us, please, include your name and your E-Mail address so that we can reply to you.
 
For problems or alerts use the online form to the hotline. Your message will reach the right person on our staff via our Call Manager System.
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ZIM-Hotline

Mon-Thu
Fri

8am - 8pm
8am - 7pm
Phone (DU) 0203 379-2221
Phone (E) 0201 183-4444
E-Mail hotline.zim@uni-due.de

formular fault report

e-Point

Mon-Fri 9am - 7pm
Phone (DU) 0203 379-4242
Phone (E) 0201 183-4444

Campus Duisburg:
building LK (University Library) at the ground floor

Campus Essen:
building R09 (University Library GW/GSW) at the ground floor

FAQs

Frequently asked questions with answers