Reservations & orders

Which media can I order?

You can place reservations for borrowed items via Primo, our online catalogue.

In addition, you can use our campus delivery service to order all lendable and available media from the branch libraries on the other campus. The media are ready for collection within three working days.

Media from the MNT Library can also be ordered via Primo. They will be made available within two working days in the Humanities and Social Sciences Library or on the Duisburg campus in the LK Library via the campus delivery service.

How can I place a reservation?

Select your title from the result list.
You can go directly to the location display by selecting the link "Checked out" or "Several locations":

In the "LOCATIONS ITEMS" display, you will see the following note:

Click on the link "sign in" and log in to your library account.

If all copies of a title have been borrowed, you will find the link "Hold" in the "LOCATION ITEMS" display:

Select the link "Hold" and then select your desired pickup location:

Finally, click on the button "SEND REQUEST".

The successful order will be displayed in your account under the heading "Requests".

Why can't I place a reservation or order?

Reservations and orders are not possible if there are still lendable copies of a title on your own campus.

Only borrowed media and media that can be loaned and are available at the other campus can be ordered.

How will I be informed that media are available for me?

As soon as the media are ready for you, you will receive a notification by email, provided you have given us your email address.

The media are available for you to pick up for seven days.

Where can I collect media that are ready for pick-up?

You can pick up the media provided for you during opening hours in the respective branch library at the lending or service desk.

How can I cancel a reservation or order?

You can cancel reservations and orders from your library account in Primo:

  • Go to Primo and log in to your library account.
  • In the section "Requests" you will find a list of your orders.
  • Select the "CANCEL" link next to each title.